Ravikanta RZ-G***NihalVihar,Nangloi
NewDelhi–****41.
Mobile-931-***-****
*****-***********@*****.***
Objective:
AChalengingandrewardingjobinahighlyprofessionalandwel-managedOrganizationwherethereisample scopetoenhanceknowledge,skilsandattaininghighlevelofperformanceandwheregrowthprospectsare higher.
PROFESSIONALSUMMARY
COMPANY :HELIOSHOTELWARESPvtLtd.
DURATION :june2019toMay2020
COMPANY :WORKINGwithSPERICALTOURS&TRAVEL+SEARCHFOOD DURATION :12June2018toMay2019
COMPANY :JINDALPLAST.
DURATION :22December2017to7june2018
COMPANY :WorkedwithJAYPEERESIDANCEMANORHOTEL.
DURATION :21August2015toNovember2017
ROLESANDRESPONSIBILITIESUNDERTAKEN
HELIOSHOTELWARESPvtLtd.
(Customercoordinator/CRM)
Handlingcalsandsenddocumentsbyemails
Handlingcourieractivities
Managingateamofcustomerserviceemployees.
Maintainingcompliancewithpoliciesandprocedures.
Promotingthevisionoftheorganization.
Handlingpayment
Conductingqualityassurancesurveyswithcustomersandreportingfindingstothestaff.
Createandmaintainadatabaseofclientsandclientneeds.
Assessclientissuesandproviderecommendationstofixproblems
Answertelephonesandrespondtoemailinquiriesintheoffice
Handlinginwardandputwords
Handling"indiamart"Queries
SPERICALTOURS&TRAVEL+SEARCHFOOD
(Admin/cumcomputeroperator)
Handlingcalsandsenddocumentsbyemails
Circulatingdocumentsviapostandemail.
Responsiblefornewjonniesformalities
Lookingafterdaytodayofficeactivitiesandcheckingattendancerecords.
Makingitinerary
FixingMeetings
JINDALPLAST
(Admin/Receptionistcumcomputeroperator)
Circulatingdocumentsviapostandemail.
Handlingvendor’sbils&payments
Preparemonthlybilsfordifferentclients
Handlingstockentriesandpreparingstockschedulereporteverymonth.
MaintainingStationarystock.
Handlinginboundtelephonequeriesfromcoleagues/clients.
Responsiblefornewjonniesformalities
HandlingBilreceivables&Payables.
Assistingaccountdepartmentatthetimeofpayout.
Lookingafterdaytodayofficeactivitiesandcheckingattendancerecords. JAYPEERESIDANCEMANOOR
(F&BHOSTES)
Takecareof Guests.
HandlingHostesdesk
ResponsibleforStayingguestorwalkingguest.
NappkinnFolding.
MaintainingDailySaleReport.
StandinOLDBAKER.
KNOWLEDGESKILLS
BasicknowledgeofComputer.
IHaveDoneMyIndustrialTrainingAlsoFromRADISSIONBLUMARINA. ITSKILLS
OperatingSystems :Windows
Application :MS-Office
Software :HMS
Software :Sigfa
EDUCATION
PursuingB.AfromDelhiUniversity.
SeniorSecondaryfromC.B.S.EBoardin2012
HigherSecondaryfromC.B.S.EBoardin2014
IhavedoneHotelManagementfromWorldClassSkilCentre STRENGTH
Organizingandresponsibilityskils.
MyPositiveBehaviour.
IamSoftSpokenGirl.
Quicklearner
PERSONALDETAILS
Name : Ravikanta
Father’sName : Ramlout
DateofBirth : 20.11.1996
Nationality : Indian
MaritalStatus : Single
LanguageKnown : English,Hindi.
DECLARATION
Isolemnlydeclarethataltheabovefurnishedinformationistruetothebestofmyknowledge. Date:
Place:
Ravikanta