Entertainment

Julianne Mary Fleck ********.*.*****@*****.***

NBC Universal – Special Events Sales Coordinator, Universal City Nov 25,2019 – Present

• Supports the sales initiatives and sales managers of Universal Studios Hollywood’s corporate events and group ticket programs such as meetings, receptions, picnics, park buy-outs and park mix-ins

• In charge of event financial tracking and processing, prepares event booking sheets, site requests, contracts, proposals and budgets

• Assists Admin, Production Coordinator, and other departments, additional duties such as preparing gift bags and complimentary tickets for clients

• Supports the sales and production team with CityWalk events such as team-building, dinners/breakfast, movie screenings and red-carpet events

• Contract routing and brown file management, ticket type development processing, and credit card processing

• Manages Master Calendar by entering holds/booking sheets for our event locations NBC Universal – VIP Sales Specialist, Universal City March 2013 – 2019

• Accountable for meeting daily company revenue and individual sales goals

• Shadowed and mentored with Special Events and Community Relations Department

• Set-up special event inquiries and process orders for the Special Events department

• Upsell VIP Tours and Private VIP Tours to guests via phone, email & click-to-chat

• Repeat clients, upsell, cold calling for Gradventure and inbound Gradbash calls

• Demonstrate expertise and product knowledge while maximizing sales potential within a wide range of visitors

• Consistently atop sales leaderboard

• Book educational and youth group reservations; local, domestic and international

• Assist in onboarding new employees

• Maintain and build relationships with travel agencies and wholesale clients NBC Universal – NBC Events, Los Angeles, CA January 2014 – Present

• Annual Lost and Found Sale Event - Managed volunteers, directed team members company wide, set-up, support and execution of the event

• World Premiere of Jurassic World Ride Opening Event – Red carpet escort, in charge of talent being interviewed and photographed on the Red carpet

• Halloween Horror Nights Press/Preview Night – Talent check-in and talent escort for Red carpet and Halloween Mazes

• Discover a Star Golf tournament – Set-up, put together the gift display table, support and execution of the event

• YPN Holiday Christmas Mixer- Set-up, support, execution of this event, check-in guests and passed out raffle tickets

• Warner Brothers Mixer – Responsible for set-up, check-in, support and execution of the event

• Day of Giving Event – Operation School Bell- Provided school supplies to children, escorted through theme park, in charge of all photography and videos for the event

• Holiday Giveaway for NBC Employees – set-up display and directed team members during the event

• MEND event- Set-up, support, execution of this event and assisted family members in choosing their gifts

• Big Brothers Big Sisters Luncheon with NBCUnites – Selected to be a speaker for the company on career growth

• Minds Matter and StoryPirates Event – selected out of the company to be a speaker for youth and graduating high school seniors with career path advice Audiences Unlimited – Audience Coordinator, Los Angeles, CA July 2009 – 2018

• Talent escort / coordinator for many Award shows and TV productions. Red Carpet escort and main liaison between production crew and talent

• Cast and prepped certain audience members for various sitcoms and award shows

• Promote upcoming shows to large groups interested in the scheduled talent (or guest)

• Assistant to talent and production staff and responsible for on-location project supervision on studio lots and special events

• Directed 300+ audience members during tapings and award shows

• In charge of audience coordination, celebrity seating and ticketing, camera and seating charts, red carpet audiences, talent escorts, seat-fillers, mosh pit and atmosphere for televised special events and award shows such as the American Music Awards, Spirit Awards, and ACM’s

• Developed a plan to ensure events ran smoothly including; organized wristband check-in, labeled assigned seating and transportation to and from the event Junior Players – Instructor, Dallas, TX Summer 2008

• Created and implemented innovative and engaging lesson plans and activities, to increase student learning through collaborative activities

• Met with parents and other staff members in a professional capacity to present information gathered during fact finding missions to improve student participation and elevate performance SKILLS

• Microsoft Office Suite: Outlook, Word, PowerPoint, Excel

• Proficient in CRM (Salesforce)

• Salesforce, B2B website, VGS / Wincas system

• Ability to work well in fast-paced environment, excellent communication and listening skills, administrative, creative, and organizational skills, proactive and resourceful.

• Social media knowledge (Twitter, Instagram, Snapchat, Facebook)

• Time management

EDUCATION

The American Musical and Dramatic Academy (AMDA) Los Angeles, CA Bachelor of Fine Arts

Graduated 2009

Angelo State University, San Angelo, Texas 2003-2005

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