MIRTELA DENISE
MARTINEZ
I N F O
PHONE
****************@*******.***
S K I L L S
Bilingual in English &
Spanish (Verbal and
Written)
Microsoft Of:ce, WordP
wokerpointP OutlooxP and
Evcel
Outstanding customer
serCice
yhecx paDment processing
EmploDee training
-edicated team plaDer
MultiTline telephone sxills
AechTsaCCD
Multitasxing and
prioritization
IbilitD to adapt to anD
enCironment
P R O F I L E
'jm seexing a position in a companD khere ' can utilize mD xnokledgeP sxillsP educationP trainingP and evperience to improCe operations and enhance grokth of the business. ' haCe gained a lot of xnokledge from preCious Lobs and xnok ' can use mD outstanding korx ethic to improCe mD performance to its highest leCel. E M P L O Y M E N T H I S T O R Y
Bartender, Waitress, Hostess, South Shore Grille 1eague yitD Oct 20—— • Mar 2020
K Operated wOS terminals to input ordersP split billsP and calculate totals. K Inskered phones politelD and promptlDP accuratelD recording and con:rming reserCations.
K Managed closing dutiesP including restocxing items and reconciling cash draker.
K -eliCered outstanding serCice and support from initial interaction to :nal departureP maintaining loDal clientele.
K Uept close tracx of bar tabs and transferred open tabs to dining area seamlesslDP proCiding pleasant dining evperience to customers and smoothing process for kait staff.
K Jpsold customers from shelf to premium brands to help boost sales. Teacher Assistant, Primrose School Of League City At South Shore
1eague yitD
9an 20—5 • 9ul 20—7
K wrepared bulletin boardsP classroom materials and indiCidual student portfolios to support teacher plans.
K SuperCised students and maintained securitD throughout school buildings and on :eld trips.
K yleaned and organized classroomsP materialsP and supplies for mavimum ef:ciencD.
K yontributed to positiCeP educational setting bD deliCering gentle discipline and promoting student success.
K Maintained dailD records of indiCidual actiCitiesP behaCiorsP meals and naps. E D U C A T I O N
Associate of Arts, College of The Mainland Aevas yitD Iug 20—5 • MaD 20—
High School Diploma, Clear Creek High School 1eague yitD Iug 20—— • Iug 20—5
R E F E R E N C E S
Mickey Wooten from South Shore Grille
MicxeDkooten—@gmail.com B (7—3)252T77—7
Edith Cervantes from UTMB in Galveston
*********.*****@*******.*** B (832)774T0756
Patt O'Brien from HOME By Eagles Nest Gallery
(832)385T5388