Project Controls

ROXANNE FRANKS

**** ***** ***** ***, *********, TN 37920 ***************@*****.*** 484-***-****

OBJECTIVE

Self-motivated, team-oriented professional seeking a full time career in the Project Controls industry with a company exhibiting professionalism and fostering career growth through training and education.

CORE COMPETENCIES

Primavera P6, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook

PROFESSIONAL EXPERIENCE

Private Events Director

Club LeConte Knoxville, TN March 2020-COVID-19

Acquire new customers by visiting local businesses with a common business interest

Maintain current customers and increase value of membership

Create biweekly sales reports and forecasts

Communicate often with customer and internal management and staff to ensure customer’s vision is understood and delivered

Participate in biweekly sales meetings

Participate in event overview and staff meeting twice weekly

Demonstrated ability to adapt to constantly changing parameters

Director of Catering

Sevierville Convention Center Sevierville, TN August 2019-March 2020

Provide support to General Manager and City of Sevierville staff

Manage staff and temporary workers with focus on customer needs

Manage events from inception to execution with focus on customer satisfaction, budget and sales goals

Collaborate with the City of Sevierville to maintain contracts and meet with city influencers

Manage staff incentive program

Create and manage staff and event schedules

Submit biweekly and monthly look aheads as well as biweekly labor reports

Create event diagrams with simple aesthetics for easy visibility and understanding amongst all staff

Demonstrate ability to mitigate risks

Catering Sales Manager

Las Vegas Convention Center Las Vegas, NV December 2017-August 2019

Manage over 50 customer accounts simultaneously

Work with international customers and show management teams to deliver exceptional results

Responsible for increasing sales by 43% from 2017 to 2018

Manage concurrent contracts and post payments

Procure resources to execute vision of customer

Communicate with customer on unique specifications of show

Ensure customer expectations are understood and met or exceeded

Generate monthly spreadsheets for marketing fund reports using Excel

EDUCATION

B.A. in Clinical Psychology Kutztown University of Pennsylvania Kutztown, PA

SKILLS

Knowledge of Earned Value Management principles

Demonstrated professionalism and courtesy

Mentoring and training subordinates

Ability to work independently or in teams

Positive demeanor

Excellent written and oral communication skills

Highly organized

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