Medical Office
Resume:
Suzanne M. Kocher
Aspiring Billing and Follow-up Representative
****.******@*****.***
Missouri Valley, IA 51555
Career Objective
•Medical Billing Specialist with Ten Years of Experience.
•Providing Administrative/Patient Support in Hospital and Medical Office Settings
Professional Experience
Culavin Heights Living Center--Missouri Valley, IA March 2019 to March 2020
HUD-based facility for economically-qualified residents
Executive Director
•Distributed and maintained full occupancy of units
•Calculated income-based rents
•Formulated and balanced Fiscal Year budget
•Responded to and completed HUD requirements
•Recertified occupants qualifications annually
CHI Health Medical Center--Missouri Valley, IA June 2016 to March 2019
Point of access medical facility providing physician care and emergency medical treatment
Financial Counselor/Patient Access Representative
•Verified insurance benefits and authorizations
•Calculated patient liability using Clear Quote tool
•Data-completed patient visit for financial clearance
•Assisted patients with Financial Assistance applications
•Maintained daily spreadsheet of all collections/deposits
Nebraska Methodist Health System--Omaha, NE August 2013 to October 2015
Office for Patient Billing and Payment Receipts
Medicare/Medicaid Billing Representative
•Completed referral requests for billing discrepancies
•Resolved patient billing and payment issues
•Examined patient-insurance claims and eligibility
Medical Office Specialist II--Sierra Vista, AZ August 2012 to July 2013
Medical Office Satellite for the University of Arizona Medical Clinic
Medical Office Specialist
•Scheduled and registered patient appointments
•Verified patient insurance eligibility
Education
DENTAL ASSISTANT CERTIFICATION: DENTAL/MEDICAL-1983
Omaha College of Health Careers-Omaha, NE
Related Training
On-site training with job-specific computer software operating systems
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