Service Food
Resume:
ALI RAZA
C O N TACTS
*********@*****.***
The Hive Building Studio city,
Dubai, 53777
W E B S I T E S &
S O C I A L L I N K S
linkedin.com/in/razaali123
E D U C ATION
BACHELOR OF HOSPITALITY
MANAGEMENT (HONS)
Segi University Kota Damansara,
Malaysia Kuala Lumpur
2019
DIPLOMA IN COMMERCE
Punjab university Lahore, Pakistan
2014
S K I L L S
Excellent Communication skills
Analytical Skills
Adaptability
Leadership
Teamwork
Microsoft Office
Expert
Expert
L A N G U A G E S
English
Urdu
Hindi
Arabic
R E F E R E N C E S
MANOHAR ROACH
Intercontinental Hotel Dubai Marina
Phone Number +971-**-*******
Email *******.*****@***.***
SHUJAT ALI
HFC RESTAURANT
Phone Number +92-333-*******
Email ******.*******@*****.***
MOHAMMAD KHAIRUL NIZAM MD
ISA
Four Seasons Resort Malaysia
Phone Number +60-11-265****
Email *******.*****@***********.***
A B O U T M E
I have international experience in the hotel industry while working for 5-star hotels -Intercontinental hotel Dubai and Four Seasons Resort Malaysia. Having developed a loving passion for the hotel industry and the analytical skills gained in this, I am looking for an opportunity to apply my knowledge and experience in the entry level role in Food and Beverage department. WORK E X P E R I E N C E
FEB 2020
JUL 2020
FOOD AND BEVERAGE SERVICE INTERN
Intercontinental Hotel Dubai Dubai
• Core learning including micros system, con ict resolution, reports, and hotel`s PMS
• Increased room service sales by recommending house wines, spirits and food items while providing personalized service
• Assisted in banquet and events, setting up different types of meeting rooms and braking down the banquet operations procedure
• Gained good knowledge about cocktails while working in pool and bar
• Maintained optimal presentation and service of the restaurant improving seat turnover by quickly bussing and setting tables
• Taking care of opening and closing cash account, making credit card and cash sales rports
AUG 2019
JAN 2020
TEAM LEADER
HFC Restaurant Hasilpur, Pakistan
• Taking care of all front and back of the house restaurant operation
• Analyze staff evaluation and feedback to improve the customer's experience
• Process both cash and card transactions
• Taking care of restaurant equipment
• Answering phone calls and taking orders
• Demonstrating good understanding 0f menu items to help customers complete their orders
MAR 2019
JUL 2019
FOOD AND BEVERAGE SERVICE INTERN
Four Seasons Resort Malaysia Langkawi, Malaysia
• Presenting food and beverage menu, answer questions about menu item, making recommendations upon request
• Maintaining hygiene and cleanliness standards
• Preparing monthly food and beverage inventory
• Assisted in catering larger banquets and events.
• Greet and seat the guests in professional way
• Gained good knowledge of micros system
JAN 2017
NOV 2017
BEVERAGE WAITER
Ballers Club Kuala Lumpur, Malaysia
• Taking customers’ orders and settle their bills
• Greeting customers and help them seated on their reserved tables
• Assisted customers in their ordering, providing quality customer service
• Taking advance reservations on mobile phone
• Processed drinks orders electronically
Contact this candidate