MGBAKOGU CHINEDU KINGSLEY
PERSONAL INFORMATION
Name : Mgbakobu Chinedu kingsley
Address: ***, **** ******, *** ***** East Circular Road, Benin City.
Email: *****************@*****.***
Phone: +234**********
QUALIFICATION SUMMARY
Experienced sales Agent with 4 months of experience promoting sales by 70% through adequate communicative skill, planning and organizing skill Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skilled bulk teller with 6 months experience increasing quality of service by 50% through accuracy, speed and interpersonal skills and proficient in time management. Offered professional and courteous service with high levels of integrity and accuracy. Experienced in cash handling and balancing drawers.
RELEVANT SKILLS
Interpersonal
Enhanced customer satisfaction by 43%.
Planning and organization
Completed official assignments before deadline.
Made scheduled list of things needed to be done for each work day to keep track of work tasks.
Technological
Created Microsoft word document and power point presentation for official assignments.
Installed computers software into computer systems.
Problem solving
Deployed analytical, innovative and creative thinking to solving financial problems, difficult customers, external challenges and threats.
Cash handling
Counted bulk cash with accuracy and speed from more than 80 customers per day and deployed proper cash arrangement protocols.
WORK EXPERIENCE
ROYAL BEST COMPANY, Benin City, Edo State
Chief Nnaji Vicent-Sales Agent (09/2018-01/2019)
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Incorporated interpersonal skills and communicative sales strategies, boosting sales additional 70%.
GUARANTY TRUST BANK PLC, Benin City, Edo State
Mr. Olusola Adedara -Bulk teller (01/2020-05/2020)
Executed customer deposit transactions.
Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Processed more than 100 cash deposits from cash depositors per day.
Verified, validated and recorded cash deposits from cash depositors.
EDUCATION
EDOKPOLOR PRIMARY SCHOOL, Benin City, Edo State
First school leaving certificate (2006-2012)
ASCENSION SECONDARY SCHOOL, Benin City, Edo State
Science, Senior secondary certificate examination (2012-2016)
PETROLEUM TRAINNING INSTITUTE, Delta State, Nigeria
Electrical Electronics Engineering, National Diploma certificate (2017-2019)