Administrative Assistant Customer Service
Resume:
S U M M A R Y
I’m currently working for a freight company based in Kempton Park as a junior transport controller. I see myself as a dedicated, hard-working individual with a dependable work ethic. My experience in sales and customer service in the retail industry has helped me develop strong interpersonal, administrative and problem-solving skills. Whereas working as a controller in road transport has enabled me to become a critical thinker in situations that need discretion and are urgent. P E R S O N A L D E T A I L S
Full names
Nationality
Motlagosebatho, Palesa, Michelle
South African
Sex Female
Date of Birth 24 April 1994
Residential Area Midrand, Gauteng
Languages English, Sesotho, Zulu, Afrikaans
Driver License None
Transport Public
Marital Status Single
Dependents (1)
Desired Salary Market Related / Negotiable
Notice Period 1 week
E D U C A T I O N
MATRIC Riebeeckstad Highschool 2012
Subjects: English Home Language, Afrikaans first additional language, Mathematical Literacy, Life sciences, geography, Business studies NATIONAL DIPLOMA LOGISTICS MANAGEMENT Vaal University of Technology 2018 PALESA DIKOKO
Job Title
**********@*****.***
2
Modules: Purchasing Management, Business Management, Logistics Management, Operations Management, Cost management and estimating accounting, Commercial law, Applied Communication Skills, Applied Language skills, ICT skills S K I L L S
T E C H N I C A L
S K I L L S
P R O F E S S I O N A L
Microsoft Word
Customer service
Team Player
Microsoft Excel Self-motivated salesperson Articulate and presentable Microsoft PowerPoint Critical Thinking
Microsoft Outlook
Answering switchboard
Administration
Problem-Solving Skills
Highly commited
A C H I E V E M E N T S AND
I N V O L V E M E N T S
• RCL member at Harmony Primary school.
• Logistics Graduate Association – attend meeting.
• Attended Leadership boot camp.
• Visited several companies to interview them on their operations.
• Volunteered in assisting student’s soup kitchen. E X P E R I E N C E
CASH DESK CONSULTANT, TRUWORTHS GOLDFIELDS MALL
MAY 2014- JANUARY 2015
Admin duties such as stock control, banking and cash up.
Meeting and exceeding monthly sales targets
Responding to customer queries
Returns and orders
Reason for leaving: Further education at University. JUNIOR TRANSPORT CONTROLLER, FREGHTWORX CC
APRIL 2019 – CURRENT
Allocating vehicles and trailers
Liaising with border agents at times to assist drivers with funds / queries
Liaising with workshop for vehicles and equipment
Ensuring fleet is maintained
3
Tracking drivers
Liaising with Digit Tracking for maintenance of units and queries
Planning vehicles and drivers for trips
Creating trip sheets on system
Collecting funds
Dispatching drivers
Diesel orders en-route in Zimbabwe, Zambia & Botswana
Parking reconciliation
Checking, auditing and signing off trip sheets with drivers
Maintaining driver medicals / fitness
Maintaining driver HAZ training
Fuel reconciliation and invoicing
Trip settlements / debriefing
Cross border permit tracking and applications
Maintaining truck and trailer files for trips
Manual trip sheets for drivers
Obtaining letters of authorization
Approvals, routes, items on system
Reason for leaving: Growth.
R E F E R E N C E S
TRUWORTHS, GOLDFIELDS MALL
Thabo Matlapaneng
Stock controller
FREIGHTWORX.CC
Raymond Lalla
Transport Manager
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