San Diego, CA *****
******.**********@*****.***
Kaylyn S. Valencia
SUMMARY:
Hardworking and thorough individual with 1+ years experience in a security firm position which possesses a strong desire to succeed,and a passion for safety. Fast-moving and personable sales associate with 5+ years of retail store and customer service experience. Recognized for ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Independent worker with high energy and great communication skills.
SKILLS:
● Communication
● Organization
● Time Management
● Team Building
● Positivity
● Computer Skills
● Dependable
EXPERIENCE:
Allied Universal,San Diego,CA — Security Guard
October 2019 - July 2020
● Maintained visible security presence to deter shoplifting and other criminal activity
● Provide directions and assistance to guests as required
● Security Dispatcher
● Report any incidents
● Check Buildings and fire riser rooms
QuickChek,Middletown,NY -Cashier
June 2018 - August 2018
● Deliver exceptional customer service
● Keep work area neat and orderly
● Follow proper guidelines for food preparation, cash handling, timekeeping, sanitation and all other procedures.
● Attend mandatory/scheduled store meetings
● Prepare breakfast foods, sandwiches, soups and salads, hot items and bakery foods according to company guidelines.
Jimmy Jazz,Middletown,NY — Sales Associate
August 2017 - May 2018
● Promoting special sales, offers and awareness of store loyalty program
● Welcoming customers to the store
● Maintain clean environment for guest and staff
● Team up with co workers to present good customer service Modell's Sporting Goods,Times Square,NY — Sales Associate December 2016 - April 2017
● Achieving established goals
● Introducing promotions and opportunities to guests
● Cashier/Money Handler
● Ensure high levels of customer satisfaction through excellent sales service
College and Career Office,New York,NY - Unpaid Internship November 2016 - January 2017
● Attended College Fairs
● Assisted with planning,set up and breakdowns for college events
● Maintain clean environment
● Make copies/filing
Staples,Manhattan,NY - Sales Associate
July 2016 - September 2016
● Deliver exceptional customer service
● Responds resourcefully to customers requests and concerns
● Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience
● Able to multitask on assorted merchandising and sales responsibilities Gristedes,Manhattan,NY -Cashier
October 2016-June 2016
● Deliver Exceptional customer service
● Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
● Stocked shelves, unloaded trucks, placed daily product orders,and created sale displays
● Scanned groceries and ensured proper price scanning. Balanced daily cash register receipts
EDUCATION:
City-As-High School,New York,NY — NYS Regents Diploma Graduate February 2017
SUNY Orange Community College,Middletown,NY -Some College Majoring Dental Hygiene
Jan 2018
AWARDS:
● Student Of The Month- Awarded for Playwriting in September 2014
● Perfect Attendance- 90% Attendance for month of April 2015-2016
● Honor Roll- High School Senior consistently named to the honor roll, 2015 member of the dean's list society.
● Athletic Award- Most athletic award for Softball month of March 2015-April 2017
REFERENCES:
● Name:Damian Alejandrez
Title: Westfield UTC Director
Address: 10680 Treena St #450, San Diego, CA 92131 Phone Number: 619-***-****
Email: ******.**********@***.***
● Name: Dina Oliva
Title: Military (USMC)
Address: 9810 Sydney Lane, San Diego, CA 92126
Phone Number: 347-***-****
Email: *********@*****.***
● Name: Juanita Lambert
Title: Behavior Specialist
Address: 91 Meadow View Drive, Middletown NY 10940 Phone: 914-***-****
Email: ***********@*****.***
● Name: Raven Padilla
Title: Allied Universal Supervisor
Address: 2415 Williamsbridge Road, Bronx, NY 10469 Phone Number: 646-***-****
Email: **************@*****.***