Sara Sanchez
Motivated, dynamic, bilingual individual. Focused to expand and integrate acquired skills within an organization that embraces a passion and diligence for customer / office care. EXPERIENCE
Ascension Seton, Austin, Tx. - Certified Medical Assistant MAY 2020 - PRESENT
Assisted with treatments ordered by provider. Interviewed patients, measured vital signs, and recorded information on patients' charts.
Listed all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider. Transcribed patient orders including, laboratory tests, radiology tests and medications.
Travis County-Election Division, Austin, Tx. - Election Support Staff JANUARY 2020 -MARCH 2020
Onboard applicants into system, answer/transffer incoming calls, assist supervisors with various clerical duties such as filling, copies, receive,distribute, send mail and packages. Type emails.
Infinity Insurance /Kemper, McAllen, Tx.-Customer Service Consultant
SEPTEMBER 2016 - SEPTEMBER 2019
Handled incoming calls from both agents and policyholders to assist in finding solutions to various policy needs such as endorsements, payments, resolving underwriting, non- renewals, pending cancellation/ cancellation issues. Transferred calls to other departments i.e. claims, sales and help desk. Other tasks included processing of policy services and cross-selling while meeting adherence and quality standards. Beyamar Home Health, McAllen, Tx. - Physician Liaison SEPTEMBER 2006 - MARCH 2009
Generated appropriate referrals/admissions. Continued to grow the number of referrals/admissions over time. Established and maintained a professional relationship with all referral sources. Served as a pivotal liaison between physicians, healthcare facilities and the home health agency staff members. Prioritized activities to meet monthly and quarterly growth projection.
EDUCATION
South Texas College, McAllen, Tx. - Biology Student AUGUST 2013 - JULY 2014
RGV Careers, Pharr, Tx. - Certified Phlebotomist
AUGUST 2011- DECEMBER 2012
SACMDA, McAllen, Tx. - Registered Medical Assistant APRIL 2003 - JANUARY 2004
UTPA, Edinburg, Tx. - Student
AUGUST 1991 - MAY 1992
8800 US-290 Austin, Texas 78736
**********@*****.***
SKILLS
● Assisting agents on a one-to-
one basis
● Strong interpersonal skills
● Focus to detail
PROJECTS
Home health events
● Organized onsite Doctor-
patient consultations/basic
medical services
Health fair outreach programs
● Community awareness
● Donations
LANGUAGES
● English
● Spanish
ACTIVITIES/AWARDS
Volunteered Parents Center – Dr.
Rodriguez Elementary.
Represented Dr. Rodriguez
Elementary in Austin, Tx.
Participated Mentors Program –
Help a Student Learn to Read.
Volunteered Department of Aging
Research Program UTPA