Curriculum Vitae
Nitish Singh
***********@*****.***
Mo No. 913-***-****
To associate with organization that gives me scope to upgrade my knowledge and skills accordance with the latest trends in the market and be a part of team to work towards the growth of the organization. BHM From Alliance Institute Of Management, Vishakapatnam, Andhra Pradesh Intermediate from Maitri Vidya Niketan(CBSE), Bhilai, Chhattisgarh SSC/10TH From Kendriya Vidyalaya(CBSE), Durg, Chhattisgarh Currently working with PVR as Duty Manager, (From Nov 2019 to Present)
Key Roles a Duty Manager are:
-Supervise Front of House Staff, ensuring a high level of customer service is provided at all times.
-To manage & communicate staff rotas, ensuring adequate resources for Box Office, Kiosk Ushering.
-To communicate initiatives to the Front of House team in a positive and enthusiastic manner.
-To be proactive in dealing with issues, either relating to staff or customers.
-To complete Box Office returns in line with distributor requirements.
-To provide management information as requested eg customer/financial figures.
-To be responsible for cash on site eg cashing-up, safe-keeping, banking procedures.
-To open premises prior to screenings and secure following screenings.
-Comply with and maintain health, safety and hygiene standards & make announcements to audience as necessary.
Worked with Pizza Hut as Assistant Restaurant Manager (From July 2019 to Oct 2019)
Key roles as ARM for Pizza Hut are :
-Leads Operational Excellence and the Guest Experience.
-To coach team on hospitality standards & execute processes that ensure the restaurant meets safety and sanitation standards & Discusses issues with other managers,
-Involves entire team by communicating goals, results, and action plans.
-Makes adjustments to assignments during the shift to achieve goals.; Ensures self and team handles all Guest concerns utilizing LAST with a sense of urgency.
-Executes travel paths and delegates tasks as required Ensures each shift is appropriately staffed to meet hospitality with speed goals.
Worked with Swiggy Bundl Technologies as Shift Manager (From July 2018 to July 2019)
Keys roles of Shift Manager are :
- To ensure about a food dispatches on time with ZERO errors. Career Objective :
Education Skills :
Work Experience :
-Handling Operations & Inventory management & With zero non- availability of food products. - Serving a 100% hygiene and guilt free food, Building & Posting EOD reports Worked with KFC as Manager In Trainee(MIT) (From Jan 2018 to Jun 2018)
Key roles as MIT are:
- Learn a process of work from Team member to a Shift manager.
-Reducing of Complaints. Encourage Team members & Run a Great shift. Undergone 22 Weeks of On Job Trainee with Food & Beverage Dept in Hyatt Regency Gurgaon
-To learn and follow superiors.
-Observation of Food &Beverage.
Worked with Pizza Hut as Team Member (From Dec 2015 to July 2017)
-To ensure customers satisfaction & Zero complaints handling
-Cash Handling & Following all the moment of truths Appreciated & Recognized on behalf of Hyatt Regency Gurgaon for bringing Hyatt’s purpose of ‘Caring People, So, they can be their best’ to life as best trainee for the term 2018. Recognized as the Best Employee Of The Month in KFC for the Month Of the June. Team Awesome Award- Lingampally(Swiggy)
-Continuously 3 months our Team has lead a restaurant with 0% of complaints in a race of 12 restaurants.
Comfortable with telephone switchboards, Computers and Smart Devices Exceptional written and spoken communication & Able to work flexible hours, Nights and Weekends Attentive, Organized and able to prioritize tasks for optimum efficiency Fathers Name : Nirmal Kumar Singh
Mothers Name : Reena Singh
DOB: 10-03-1997
Marital Status : Unmarried/Single
Address : Sindhri, Jharkhand, India.
Languages Known : Hindi English & Telugu.
If given an opportunity, I will perform the best of my abilities. I hereby declare that the above information mentioned is true to the best of my knowledge. Date :
Place : Nitish Singh
Achievements :
Area Of Interest :
Personal Details :
My Commitment & Declaration :