Logistics, customer service

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CURRICULUM VITAE

DARNEAC PIETERSE

Address - 40 St. Joseph Rd, Timour Hall, 7800, Cape Town Mobile – 067*******

Email – **********@*****.***

Date of birth – 08/02/1986

Drivers License - B

OVERVIEW

After completing secondary school, I took two gap years (2005/6) during which I travelled to and was employed in the United Kingdom. I worked at different warehouses where I gained a most interesting and enjoyable width and depth of hands-on experience. Once back in South Africa, I focused on a career plan and have ever since been an active team player in my skill area, keeping myself updated with contemporary technology in my field through in-service training, courses and employee workshops. I see my career path as a developmental one, where I can make a positive contribution to a potential employer’s marketable service delivery offerings.

WORK EXPERIENCE

FUNCTION: Operational support: 24/11/2015 – 31/12/2019 EMPLOYER: DHL Freight, Kontich (Belgium)

DHL Freight is an international logistics company offering various transport and storage solutions. I was situated in the Life Science and Health Department where we predominantly dealt with temperature sensitive pharmaceutical products being transported across Europe. Responsibilities:

To support my planning team with their daily orders such as finding transport solutions for consignments from an approved carrier list. I had regular communication with customers via e-mail and phone concerning orders, ETA’s, freight documents and more. I followed up on orders with Customs and Excise to ensure no delays or extra costs and booked online time slots for the loading and unloading of shipments. Quality Control Management:

I was responsible for various quality-related tasks including:

Providing necessary documents to clients such as trailer calibration certificates, trailer and warehouse temperature data, CMRs, police reports etc.

Evaluating temperature scripts/data from trailers and warehouse after delivery.

Identifying temperature deviations outside the min/max parameters which occur while DHL is responsible for consignments.

Investigating these temperature deviations through close communication with our carriers and other departments.

Ensuring that corrective and preventative actions are taken.

Informing clients of any relevant or critical quality issues. I also assisted in a development project where temperature data from multiple carriers was made available online in one portal. I was also responsible for administration and transport invoicing corrections and Customs invoicing approvals.

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FUNCTION: Supply Chain Agent: 24/09/2012 – 13/11/2015 EMPLOYER: CAT LV Benelux, Ghent (Belgium)

I was a key member of a team accountable for the temporary storage and transport of Volvo vehicles arriving from production. My responsibilities included: Sending transport orders to carriers

Dispatching the inbound and outbound trucks

Following-up on paperwork such as CMR’s and Customs Solving miscommunication problems

Training new co-workers.

FUNCTION: Demand planner: 04/2011 – 12/09/2012

EMPLOYER: DENSO CORPORATON, Vilvoorde (Belgium)

DENSO Corporation is a global automotive components manufacturer. Our department mainly dealt with Toyota’s automotive production orders. My responsibilities included: Order placement by analyzing:

12 week client production forecasts

Own additional forecasts (due to long manufacturing/shipping lead times)

Stock levels of over 100 different components

Incoming stock arrival times

Container size/cost

Maintaining optimal stock levels in warehouses based in NL, UK and FR Ensuring stock availability to meet our client’s production schedule Ensuring no dead stock of obsolete parts

I also dealt with prototype orders.

EDUCATION AND TRAINING

Bachelor’s Degree (BCom): 01/2007 – 12/2010

Stellenbosch University, Stellenbosch, Western Cape, South Africa Specialized in Logistical Management, Quantitative Management and Project Management General Secondary Education: 01/2007 – 12/2004

Saint Andrews Private School, Bloemfontein, Free State, South Africa PERSONAL SKILLS

Language skills

Afrikaans – Mother Tongue

English – Excellent

Dutch – Good

Computer Skills

Excellent knowledge of Microsoft Office

Extensive experience in Excel’s Data Sheet Analysis through using formulae, pivot tables, graphs and much more.

FINAL COMMENT

I am passionate about my work. Because I love what I do, I do it well. I am motivated and driven to do my best.

References are available on request.

Contact this candidate