Senior Sales Manager
Resume:
Siddharth
Kalgutkar
Experience
Senior Sales Manager, Courtyard Marriott Edmonton Downtown
October 2017 - present
Devise profitable pricing strategies for business transient and groups.
Interpret market data to identify opportunities for increasing revenues.
Personally manage key accounts from Government, Associations and Corporate to ensure continued groups and business transient revenues.
Focused on creating and maintaining strong relationships with all accounts.
One stop shop for all of the clients’ needs.
Intern - The Pan Pacific Hotel, Vancouver
May 2017 – October 2017
Projects Include:
Analysis of the hotel’s bookers’ loyalty program in comparison with similar offerings from the competition and make recommendations to increase the current base, to increase the corresponding revenues.
Prospecting the membership to various trade organizations, such as GBTA, ACTE, MPI, ALHI, etc. and assess their effectiveness in generating profitable revenue for the hotel.
Examine the hotel’s descriptor on various online channels such as Cvent, Tourism Vancouver, Starcite, etc. to ensure completeness and accordingly make recommendations to strengthen its efficacy for the right target market.
Analysis of the hotel’s current sales contracts and make recommendations to enhance the clauses to ensure profitability to the hotel.
Trainings:
Market segmentation.
Cvent, Tourism Vancouver and Knowland functioning and operations.
Vancouver Convention Centre product knowledge.
Other Responsibilities:
Prospecting clients for groups on Cvent and Knowland, and Business transient.
Making weekly / monthly reports, such as, top 10 accounts, GRC, pace reports and business blocks.
Director of Sales and Marketing, The Corinthians Resort and Club, Pune India (Managed by JHM Interstate Hotels India Pvt. Ltd).
September 2012 – April 2015
Conducted market research to identify business potential for other JHM Interstate hotels as well as The Corinthians Pune resulting in business of approximately 300 room nights per month for hotels managed by JHM Interstate in other cities.
Conducted a brand positioning exercise to increase the market awareness of the resort.
Devised pricing strategies using revenue and yield management tools, increasing online business by 15% and the average daily rates by 10 %.
Developed and implemented short and long term business strategies for business acquisition and development for the expansion of accounts in key source markets, increasing the overall client base by 40 additional corporate accounts.
Analysis and study of the sectoral data to identify emerging and new source segments which assisted in increasing business from SMERFE markets by over 20%.
Monitoring the distribution system for effective revenue yielding by optimizing the inventory.
Additional responsibilities included overlooking the operations of the Rooms Division and the Food and Beverage service department to optimize efficiency.
Increase room and banquet revenues from $20 Million to over $78 Million in a span of 2.5 years.
Played a key role assisting the General Manager and the operations team in having the rooms renovated and ready for sale, through active involvement with the operations, design and construction teams.
Head of Sales – Western Region, The Lalit Suri Hospitality Group, Mumbai, India.
November 2010 – August 2012
Identified key source markets of Tier C cities resulting in an overall increase of 7% in revenues for 8 hotels in the country.
Developed and implemented short term and long term business strategy to increase market penetration in the key source markets, resulting a revenue growth from these markets by over 10%.
Other responsibilities included training the sales team in prospect generation, relationship management, negotiation skills and sales closures which assisted in stimulating the team’s morale and increasing their efficiency in generating a revenue growth of over 10%.
Consistently exceeded the targets for 7 consecutive quarters at The Lalit Suri Hospitality Group.
Education
Master of Business Administration/ Master of Science in International Business - Vancouver Island University, Nanaimo, BC. September 2015 – October 2017
Bachelors of Science in International Hotel Management from Glion Institute Higher Education, Switzerland. January 2002 – December 2002
Swiss Asian Diploma in Hotel Management from Merit Swiss Asian School of Hotel Management, Ooty, India. July 1999 – November 2001
Hospitality Management Diploma from American Hotel and Lodging Association. 1999 -2001
Expertise
Team management through empowerment and accountability
Strategic management
Tactical plan development, execution and monitoring
Client relationship management
Revenue analysis, yield and distribution management
Quick adaptability to internal and external dynamics
References
[Available upon request.]
403S, 10531, 90 Street NW Edmonton
AB, T5H 4E7
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