NINA GETACHEW MOLLA
Doha, Qatar
Email: **********@*****.***
Qualification / Skilib I Expertist:
Communication Checking Deliveries Attention tu gefail Coaching Flexibility Customer service
Teamwork Computer skills Product knowledge
Initiative Visual Merchandising Positive attitude
Stock Management
WORK EXPERIENCE
Waitress
Company: Ramada Plaza Hotel in Doha
Working Period: 07/01/2006 to 06/07/2008
Key Tasks and Responsibilities:
Take orders from and serve food and beverages to patrons.
• Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly
Answer questions about the menu and make recommendations when appropnate or requested,
Prepare appetizers, salads, and cold dishes.
• Assist a team of hosts and hostesses by greeting, seating, and thanking customers.
Sales Advisor:
Company:
Dembel City Center, Ethiopia
Working Period: 2009 to 2010
Key Tasks and Responsibilities:
• Welcome arriving customers with hospitable manner and ask how they can be helped,
• Provide customers with product information's/features/discounts encourage them to buy.
• Respond to customers request and concerns in a resourceful manner,
Handle cashiering duties.
(ie. Receiving cash/credit cards Atom customer in payment Our the purchases.
• Mike sure fiat work areas (i.e. aisle, shelves etc.) are clean and well arranged.
• Manage proper4rr4ngement and cleaning requirements orgarments (i.e. steam and hanger requirements or 411 garments).
• Ensures all items bought fors4le are displayed even the small sizes items. M4nqqe product return and exchange.
• Sending daily tales report.
• Familiarize / memorize the names of the all items for sale.
• Merchandise, stocked and replenished thesellingdoorconstantly. Recommend alternative purchase choices.
• Serve multiple customers; assist their neeg5 on their Choices and selection and make recommendation to generate sales.
• Manage devolution. Ensure that items are on the same Emily and properly placed on each
• Maintain after sales contact with customers to build relationship and driver repeat customers.
Sales Advisor:
Company : Friendship City Center
Working Period: 2010 to 2012
Key Tasks and Responsibilities:
• Welcome arriving customers with hospitable manner and ask how they can be helped.
• Provide customers with product information's/features/discounts encourage them to buy.
• Respond to customers request and concerns in a resourceful manner,
• Handle cashiering duties.
(ie. Receiving cash/credit cards Atom customer in payment Our the purchases.
• Mike sure fiat work areas
(i.e. aisle, shelves etc.) are clean and well arranged,
• Manage proper4rr4ngement and cleaning requirements or garments (i.e. steam and hanger requirements or 411 garments).
• Ensures all items bought fors4learedisplayed even the small sizes items. M4nqqe product return and exchange.
• Sending daily tales report.
• Familiarize / memorize the names of the all items for sale.
• Merchandise, stocked and replenished the selling doorconstantly. Recommend alternative purchase choices.
Waitress / bartender
Company: Radisson Blue Hotels in Doha
Working Period: 2014 to Up to now
I work as waitress and behind a bar making cocktail and pure in bears and giving service to the guest
Key Tasks and Responsibilities:
• Provide the perfect service experience for every Guest
• Ensure the Guest feels important and welcome in the restaurant
• Ensure hot food is hot and cold food is cold
• Adhere to timing standards for products and services
• Look for ways to consolidate service and increase table turns
• Present menu, answer questions and make suggestions regarding food and beverage
• Serve the Guest in an accommodating manner
• Must know all food liquor, beer, wine and retail offered
• Apply positive suggestive sales approach to guide Guests
• Pre-bus tables; maintain table cleanliness, bus tables
• Looks for ways to avoid waste and limit costs • Assist in keeping the restaurant clean and safe
• Provide responsible service of alcoholic beverages Personal Information:
Date Of Birth 06/01/1986
Gender Female
Nationality ETHIOPIAN
Marital Married
Visa Status Employment Visa (NOC Available)
Language Proficiency:
English : Verbal, Speaking, Reading & Writing) Excellent
Arabic : Good ability to Communicate verbally very good
Amharic : Mother Language Fluent
I hereby declare that all the above given details about myself are true and accurate to the best of my knowledge.