EYOGWE HELEN AGBAYEMIE
+234**********, +234**********
Email: ***********@*****.***
No.16, Oladokun Ishola Street, Ashade estate Igboelerin Okokomaiko, Lagos.
PROFILE SUMMARY
An adaptable graduate of Biochemistry with Excellent team spirit and high energy drive. Seeking entry level employment in a challenging and result oriented work environment, working with a team of professionals in an organization that offers excellent career opportunities, and to continually bring in creativity to bear in my work and thus create a career that will stand the test of time.
SKILLS AND COMPETENCIES
Ability to learn fast and Work with Minimal Supervision
Excellent Team spirit, Focus with high Energy
High Sense of Responsibility
Good Oral and Written Communication Skills
Drive for Excellence and timely result
EDUCATION
B.Sc.(Degree) Biochemistry.
University of Benin, Benin City, Edo State (UNIBEN) 2018
NECO (SSCE)Senior School Certificate Examination 2008
Command Day Secondary School Ojo, Lagos State
Primary School Leaving Certificate / FSLC - 2002
Command Children School Ojo, Lagos
TRAINING
Certificate in Health, Safety and Environmental management (HSE 1, 2 and 3) In View
WORK EXPERIENCE
Build the world Initiative, New Bodija Ibadan
Customer service representative July 12th till date
Managing incoming calls and customer service inquiries
Generating sales leads that develop into new customers
Identifying and assessing customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers.
Involving in training of members on skill acquisition.
Bashorun High School Bode Wasinmi Basorun Ibadan, Oyo State.
Geography Teacher (National Youth Service Corps) August 2019 to July 2020
Organised leading quality lesson plans that promoted individual growth, active imagination, positive learning and intelligence which improved class average performance by 25% in 8 months.
Incorporated dance and songs to increase focus and encourage cognitive development.
Proactively addressed and redirected negative behaviour earning reputation as a skilled mentor.
Observed, assessed and documented student behaviour and performance on a weekly basis.
Conducted parent-teacher meetings to address specific needs of individual student and recommended strategies improving social and educational experiences.
Plannette Emmanuel Educational Services, Maitama - Abuja
Sales Representative November 2018 to December 2019
Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Making sales presentations to a range of prospective clients
Rayton Medical Laboratory, Elfy hospital, lagos
Industrial Trainee August 2015 to January 2016
HOBBIES
Reading, Teaching, and Singing.
REFEREE
Mr Simon Oshogwe Eyogwe
(Senior Exploration Geoscientist)
AMNI International Petroleum Company Limited, Lagos
Mr Olujimi Fatimiro
CEO/Founder
Build the world Initiative