Manager Service

Raghavendra Bhardwaj

Nationality: Indian

Phone Number: +91-900*******

Sex: Male

Marital Status: Single

Date of Birth: 12/17/1992

Height: 166.00cm

Passport Details: P3097408 / Validity: 02/08/2016 – 01/08/2026

USA C1/D Visa Validity: 25/10/2016 – 23/10/2021

INDOS Number: 16HL8534

Yellow Fever Vaccination: 12/02/2017

Email: ***********.********@*****.***

Address: Flat (A) 301- Sai Amrut Paradise -Plot No.43 Sector (02)

Panvel – Mumbai (410206).

OBJECTIVE

Excel in hospitality industry and gain experience and knowledge by immersing myself in the culinary industry. To work with the world's best chefs & bartenders and be skillful in organizational & planning skills, adaptable, flexible and enjoy new challenges.

EDUCATION

MUMBAI INDIRA GANDHI NATIONAL OPEN UNIVERSITY B.A June 2012 - August 2015 (Bachelor of Arts - Major in English)

CHENNAI Cosmopolitan Technology of Maritime STCW COURSE 2010

13TH SEP 2016 - 24TH SEP 2016

FIRE PREVENTAION & FIRE FIGHTING: 24/09/2016 – 23/09/2021

P.S.T – 21/09/2016 – 20/09/2021

P.S.S.R – 17/09/2016 – 16/09/2021

ELEMENTARY FIRST AID - 14/09/2016 – 13/09/2021

SECURITY TRAINING FOR SEAFARERS WITH DESIGNATED SECURITY DUTIES-U/L

WORK EXPERIENCE

PRINCESS CRUISES (FEB-2017 AUG 2018)

Worked with ship (Dawn Princess) and (Sapphire Princess) In Galley Department.

Successfully completed 2 contracts with the company.

MUMBAI JALAPENOS FOODS PVT LTD (THE NUTCRACKER CAFE) Restaurant Manager SEP 2014 - FEB 2017.

My day to day work is handling cash at the counter managing and watching over the foods & drinks, stocks for daily requirement and monitor complete and raw waste and check with the server’s quality Guest service and implementing feedbacks from the customers about the experience and ambience to improve the quality and standards of the café.

Management duties

Handling and reporting of petty cash

Sales report, manager report, void order report, void bill report,

Weekly report, kitchen consumption report and weekly cost report

Staff monthly payments for salary and service charge & weekly tips

Purchase and store handling

Staff handling and roster for kitchen and service

working on new drinks for every specials menu monthly.

Achievements: The best Vegetarian Noteworthy Newcomer cafe of the year Times food and life style 2015.

MUMBAI JSM (HARD ROCK CAFE MUMBAI) SERVER & ROCKER OCT 2011 - JULY 2014

Assist guest in order selection by promoting specific menu items and special. Respond to inquiries regarding meal preparation and service. Up sell appetizers, especially beverages, and desserts to increase guest check averages. Coordinates with kitchen staff to ensure timely and accurate order preparation. Regularly follow-up with the guest table and promptly fulfill additional requests. Collect the payment and balance transaction receipts.

PERSOAL SKILLS

Good grasping power and analytical skill

Result oriented & optimistic.

Ability to work as a team

Eagerness to meet new challenges.

ACHIEVEMENTS:

Highest Seller of Burger During Burger Festival July 2012.

Best Excellence Award for the Month of October 2012

Best Excellence Award for the Month of June 2013.

Highest seller of the Month June 2013.

The 5star Excellence Pin from Orlando Vice President for Excellence Service Nov 2013.

Trained and Opened Hard rock cafe Gurgaon as a trainer in The Year 2014

LANGUAGE SKILLS

English: fluent (speaking, reading, writing)

Hindi: (speaking)

TECHNICAL SKILLS

Proficient with MS Word, Excel, and PowerPoint

REFERENCES

Anaheeta Bafna (Executive Director) The Nutcracker cafe - +919*********

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