Mortgage Manager

G PRADEEP KUMAR

ContactNo.: +91-909*******

E-mail: gpradee.9594@gmailcom

CAREER OBJECTIVE

To associate myself with an organization where the performance is rewarded and providing ample opportunities for growth, learning and excel in various dimensions while contributing my best efforts.

WORK EXPERIENCE:

1.Worked as Senior Process Associate, Level G1 in

Accenture Credit Services, D, Chennai(2011 to 2018)

As a Workflow Coordinator:

Monitoring the work flow of deals, doing initial screening of deals and

dividing tasks accordingly to the team, responsible for monitoring all the deals are sent to closer within LOS.

Organized training workshops to improve the performance of the members who were lagging in terms of performance.

Analyzed the assigned projects and distributed tasks to the members as per their area of expertise.

Reported any problem or fault in the project to the project manager or supervisor.

Offered solutions to the top management regarding project-related queries.

As a Subject Matter Expert (SME) in SUNTRUST Team:

Preparing closing documents for commercial loans based on obligor, obligation and collateral details provided by closer.

Reviews the documents prepared by the processor for accuracy and completeness of the document.

Updating SOP as and when required and sending it for onshore review for approval.Organizedtraining workshopstoimprovetheperformanceofthememberswhowerelaggingintermsofperformance.

As a Quality Reviewer in Closing:

Reviews the Title Insurance Commitment or Title Report.

Verification of documents related to closing and ensured Closing Date.

Responsible of sending the closing package to the Closing Attorney

Interface with onshore team, underwriters and closing agent to handle a variety of loan closing issues

Complies with lender's instructions

As anEntry Level in Pipeline Monitoring Team:

Mortgage Underwriter evaluates a mortgage loan application and recommends if the loan can be approved. I verify the documents of client who has applied for loan and if all the documents are received, I forward it to the underwriter for approval. In short, lender borrower relationship I stand on behalf of lender.

My responsible is dealing with Mortgage Loan Co-Ordinator (MLC is the person who directly contact the borrower for additional documents) and underwriter.

My responsible is processing the Residential Loan document from initial application to closing.

Responsible for pushing MLC to get required document for verification.

2.Worked as Processing Officer in

CAMS Pvt. Ltd., Nungambakkam, Chennai (2006 to 2010)

SBI Mutual Fund Products:

Scanned Images contains customer details received from various investor throughout India

Data Recording of Investors through client software and uploading to the client website for verification

Reviewing the deal of First and Second level processor with accuracy and completeness on time without any hiccups.

Deficiency Handling

Endorsement, Nomination & Assignment, etc.

Key Accomplishments:

Invented a Structured Procedure for Client query format on emails.

Designed and set-up filing system which enabled staff to easily access various data.

Supported the people in CDT Process which eliminated the need to hire temporary help to cover absenteeism.

Handled a complex process in SUNTRUST (Pilot Project) in Accenture, giving Product knowledge to New Joiners and have taken ownership and made the process adhering with client SLA’s and guidelines and have made the client to give more volumes and hence created an opportunity to increase manpower.

PROFESSIONAL ACHIEVEMENTS:

Had been a Part of a Yellow Belt Program in various processes.

Got Certified in Mortgage Academy on Mortgage Underwriting Modules conducted in Accenture Credit Service

Nominated for Trainer of the Month Award

Won the Star Performer Award and Numero UNO Award several times.

Received accoladesfor Process Improvement.

TECHNICAL SKILLS:

Email. Filters, Folders, Mail Merge &Rules.

Spreadsheets. (3*3) Matrix,OpEx. Excel, Pivot Tables & Vertical Lookups.

Phone Skills. Voicemail, Forwarding, Hold & Recording

QuickBooks. Invoicing, Reports & Employee DealTracking

Research. Source Checking& Advanced Google search.

Certificates:Tally ERP& DCA (Diploma in Computer Application)

Presenting. PowerPoint

PERSONAL ATTRIBUTES

Strong decision making, problem solving, analytical, research and organizational skills

Team player with effective motivational, interpersonal and communication abilities

Ability to develop and maintain excellent rapport with customers, subordinates and management

Ability to coordinate, delegate and prioritize departmental work load to meet deadlines

Flexible with the ability to adapt readily to the demands of the job

Resourceful, efficient, reliable and diligent with strong listening skills

Perform multiple assignments under pressure and consistently meet deadlines

INTERESTS/ACTIVITIES

Participated in Cultural programs on items like Dancing & Singing

Participated in Symposium held in Other Colleges

Participated in College Inter-Departmental Cricket matches

Like to listen music of all Genres.

ACADEMIC QUALIFICATION:

Year

Degree/Qualification

Percentage

University/School

2003

B.B.A

60%

Thiruthangal Nadar College

2000

Plus Two

72%

St. Joseph’s Hr. Secondary School

1998

10th Grade

71%

Don Bosco Matriculation School

PERSONAL DETAILS

Father Name: T.K. Gangadaran(Late)

Mother Name: Padmini.K

Date of Birth: 08thFebruary1983

Languages Known: English, Tamil & Malayalam

DECLARATION

I hereby declare that all the details given above are true to the best of my knowledge and belief.

Place: Chennai

Date: (G PRADEEP KUMAR)

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