Front Desk Customer Service
Resume:
Rinardo Perry
Waldorf MD **603
Phone: 240-***-****
E-mail: *******.*****@*****.***
Objective
To continue my career with an organization that will utilize my management, supervision, and administrative skills to benefit mutual growth and success. Strong comm`unication skills combined with the proven ability to build robust relationships and effectively manage competing demands resulting in the achievement of challenging goals. I am a highly motivated self-starter who is fully committed to proving himself in a new career.
Work Expérience
Recreation Representative
Michigan Park Recreation Center
2015
Welcome, greet, and help Health & Fitness Center patrons.
Responsible for completing opening, maintaining, and/or closing procedures.
Must demonstrate leadership, communication, customer service skills, and the ability to work with staff, students, and members of a diverse background.
Understand and recognize all types of front desk issues you may encounter.
Enforce all ID regulations and explain proper entrance requirements to individuals with invalid membership cards.
Assign appropriate requested reservation times for the racquetball courts.
Operate the cash register.
Make sure the transactions at the front desk are completed following the proper procedures.
Report any faulty equipment or miscalculations that have been made to the building supervisor.
Read all memos and activity calendars daily so you are aware of schedule changes.
Clearly communicate with all student and administrative staff members any reminders, problems, or concerns that may affect your job.
Handle other duties as assigned by the administrative staff and/or student supervisor.
Attend & actively participate in all mandatory staff meetings and training sessions.
Working special events and promotional opportunities that may take place on evenings, weekends, and across campus.
Use mature judgment in emergency situations.
A thorough knowledge and willingness to enforce all rules and regulations in a courteous, but firm manner.
Operations Associate
Saks Avenue Off Fifth
2018
Maintains high performance truck check-in standards by expediting the receiving and processing of all merchandise.
Unpacks, hangs/folds merchandise, and secures tags according to company policy.
Delivers merchandise to departments and places according to visual directives and replenishes product as needed.
Expedites merchandise transfers, customer transfers, and RTV’s with urgency.
Maintains the proper display of goods in the store, ensuring they comply with brand standards.
Ensures back of house standards are maintained in an organized and clean manner.
Exhibits a commitment to store shortage goals/results by adhering to policies and procedures and partners with management as needed.
Adheres to and participates in store re-ticketing, mis-mate, and mark out of stock programs.
Achieves individual and store goals for productivity.
Participates in the selling and service culture by providing outstanding customer service.
Completes the markdown process timely, with accuracy, and according to company standards.
Signs merchandise accurately according to directive and current promotions.
Supports the selling team and the sales floor as needed.
Adheres to Loss Prevention control and compliance procedures.
Childcare Assistant
DPR Parks & Recreation Center
2019
Providing support for the childcare teacher.
Always monitor and supervise the children.
Assists the childcare teacher in maintaining a safe and positive environment.
Cultivate relationships with children, parents, guardians.
Alerting the childcare teacher to emergencies.
Prepared and served meals/snacks.
Assists with outside activities & trips.
Assists with putting children to sleep.
Residential Concierge
Classic Concierge Co.
(Current)
Greeted and acknowledged all residents and announced/sign in all guests and contractors/vendors
Responsible for various Resident deliveries and daily operation of the property.
Respond to email communications, answer inquiries and offer suggestions
Efficiently handle large call volume inquiries from tenants/guests
Assist with administrative duties such as light copying & fax requests and other requests as needed
Provide updated information for local restaurants, special events, transportation etc.
Monitor lobby traffic and alerting residents of deliveries and arriving guests
Provide all other job duties as requested by administrative/management staff.
Professional Education & Proficiencies
Bowie State University BA Communications 2021
Key Proficiencies
Office Administration Word Processing File Management
Executive Support Professional Communication Travel Arrangements
Event Coordination Project Management Financial Analysis
Issue Resolution Client Relations Data Administration
The Office of the Secretary (OS) plays a central role in ensuring the processing of Commission business. Office staff, among other things, review the legal and factual sufficiency of all SEC documents submitted to and approved by the Commission: schedule Commission meetings and ensure they are conducted in accordance with the Government in the Sunshine Act; maintain records of official Commission actions; and provide public notice of those actions on the SEC.gov website & the Federal Register .Responsibilities If selected, you will report directly to the Branch Chief who oversees the office's Commission Actions Monitoring team and the Rulemaking, Regulatory and Federal Register team. These responsibilities may include assisting with the various channels by which the Commission approves actions and maintains records of Commission actions; supporting the Commission's rulemaking agenda and regulatory functions; or reviewing a wide range of Commission documents, such as notices, orders, rulemakings, and other releases prior to their print and online publication.
Typical Duties will Include Performs a variety of administrative and legal assignments designed to provide training, experience and technical competence in the methods, procedures, principles, theories, and techniques for the collection and analysis of program specific reports. Handles routine matters and refers inquiries to appropriate personnel based on knowledge of programs and functions, assignments, internal procedures, and relationships. Performs a broad range of duties using various computer software programs to perform such operations as updating, revising, sorting, calculating, and manipulating data in spreadsheets. Performs administrative duties, including data input, document review, records management, and/or document production. Compiles and verifies a variety of data, which may include statistical, financial, technical, or legal, needed for analysis and required reports. Provides support to agency meetings which may include, set up, monitoring of participants, preparation of meeting materials, and other support. Processes and handles correspondence, including preparing and sealing correspondence, and tracking correspondence in agency database.
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