Ena Razic
Delran, NJ *****
Phone: 602-***-****
Email: ***.*******@*****.***
Educational Achievements
**** - ******* ************ ********** **********, Arizona
M.S. Industrial/Organizational Psychology
Projected graduation date: 2020
2013-2017 Arizona State University Tempe, Arizona
B.S. Communication
Skills, Abilities & Training
Languages: Bosnian, Croatian & Serbian
Trainings Conducted: Business practices and cultures of the former Yugoslav Republics,
Peer-to-peer new enrollment advisor training, Using social media in
marketing and business, Dealing with conflicts in the workplace,
Overcoming fears of public speaking
Technical Skills: Microsoft Office and Windows
Work Experience
January 2020- March 2020 HotChalk/Concordia University-Portland
Position: Enrollment specialist
Responsibilities:
●Recruit and build rapport with students for Masters of education programs
●Educate students about the programs at Concordia University-Portland
●Walk students through online orientation
●Walk students through application and collect necessary documents via Docusign
●Keep in contact with students throughout program to make sure they are on track and progressing
●Make sure that each student meets university qualifications
●Help students locate funding sources
March 2018-November 2019 Northcentral University
Position: Enrollment Advisor
Responsibilities:
●Recruit students for masters, doctoral and certificate programs
●Educate students about the program offerings at Northcentral University
●Walk students through the application process
●Ensure that prospective students meet academic qualifications for admission
●Work with students to establish and locate sources of funding
●Educate students on the teacher certification process and requirements
●Perform pre-evaluations on student transcripts to determine transfer credit
●Walk students through the online learning platform
●Update student information in appropriate databases
2015-2018 Dillard’s
Position: Cosmetic Sales
Responsibilities:
●Manage, protect and enhance the reputation of the company
●Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
●Identify, develop, and execute communication strategies
●Achieve sales goals and service performance requirements