Office Assistant Medical

Experience

ECU Family Medicine-Patient Access Representative- 252-***-****,101 Heart Drive,Greenville,NC 27834

****-*******

Greet patients, Check patients in and out, schedule, cancel and reschedule appointments. Schedule patient’s off the recall list and schedule inhouse referral appointments. Collect patient’s copays, past due payments, balance cash drawer. Work and complete desktop messages, home health certifications and recertifications, and faxes. Working the call center, taking messages, medication requests, transfer calls to appropriate personnel.

Capital Family Physicians-Receptionist- 919-***-****,2417 Atrium Drive#201,Raleigh, NC 27607

2017-2018

Greet patients, Check in and out, schedule, cancel and reschedule appointments. Answer multi-line phone, direct phone calls. Take patient copays, deductibles, and collect past due balances. Verify insurance online and over the phone. Schedule referral appointments and take new patient referrals.

Greenville Psychiatric Associates- Receptionist- 252-***-****, 502 Red Banks Rd. STE. A, Greenville, NC 27858

2015-2017

Greet patients, Check in and out, schedule, cancel and reschedule appointments. Direct phone calls and take messages.Post copays, balance total of copays at the end of day. Schedule outpatient referrals and take new patient referrals. Handle medical records. Verify patient’s prescriptions.

Furniture Fair- Office Assistant – 252-***-****, 131 SW Greenville Blvd, Greenville, NC 27834

2013-2015

Greet customers, receive and post payments, process sale order transactions, direct phone calls to correct personnel.Report past due accounts to credit bureaus, check credit applications, file and organize contracts. Fax delivery sheets to receive customers merchandise, count cash to balance total daily sales.

Education

North Pitt High School- Bethel, NC 2004-2008

High school diploma

Pitt Community College- Winterville, NC 2009-2006

Associate in Medical Office Administration

Medical Office Receptionist Certificate

Patient Access Representative Certificate

Skills

Bilingual, Spanish and English. Computer and Office equipment Savvy- Excel, PowerPoint, Word, customer skills and excellent phone etiquette.

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