Manager Office
Resume:
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Maiden Name Mac Kay
Date of Birth 24 March 1974
ID Number 740-***-**** 087
South African Citizen Yes
Language(s) English, Afrikaans
Race White
Gender Female
Drivers Licence Code 08
Location
Doornpoort, Pretoria
Contact Number 082-***-****
Physical Address
356 Sonneblom Road
Doornpoort
Pretoria
0186
Postal Address
356 Sonneblom Road
Doornpoort
Pretoria
0186
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Education Details
School
Qualification High School Education, Grade 12
Institute Evander High School
Country South Africa
Date completed 30 November 1991
Work Experience
Carousel Casino: Complex Coordinator
Country South Africa
Category Executive
Period 2019-06-01 to 2020-06-30
Work Description & Key Responsibilities
Complex Service Provider and Concessionaire Contracts – liaising with relevant HOD’s with regards to renewal of expired service provider or concessionaire agreements or loading of new agreements. Collecting required annexures, schedules, vendor information and contacts, remuneration etc. in order to open a vendor if required on the contracting system. Renewing or loading of new agreements to the system and attaching all relevant SLA’s, annexures, schedules, company and vendor equipment lists etc. to the agreement. Liaising with Senior Para Legal for any additional requirements, documentation or information needed in order to speed up the process and to get the document prepared for Head Office signatory. Constant follow up on a monthly basis on outstanding agreements and liaising with relevant parties on any issues arising and possible causes for delay. Once the hard copy agreement gets delivered to with the relevant Head Office signatories intact, constant liaison needs to be done to get the agreement signed by the relevant third party together with witnesses as per Head Office Legal requirements. Once the agreement has been fully signed by all parties, a copy gets filed for auditing and information purposes and the original document gets returned to Head Office for execution.
Enterprise Development Beneficiaries - all documentation needs to be collected in order to load the agreement onto the contracting system. This includes business plans, service level agreements, lists of equipment needed, costing of all equipment and assistance required, company registration documentation, Identity documents, BBBEE certificate / affidavits, Tax registration and clearance certificates, proof of assets if required etc. Once the agreement has been loaded to the contracting system with all the relevant documents attached, constant liaison needs to be kept up with Legal on any additional requirements, documentation or information in order to speed up the process. Accurate recording need to be kept for all expenses for refurbishment, equipment or loans until the ED project / business is in operation. Accurate recording of monthly service payments and loan repayments need to be kept for accurate monthly ED Reporting purposes. CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Monthly Enterprise Development reporting including ED Project descriptions, payments, outstanding loan values and time spent on the projects need to be updated. Also, vendors qualifying for early payment benefits, payments’ need to be accurately recorded, invoice numbers, values and dates of payment to be reflected in order to ensure that it falls within the 10 day period.
Capex Orders for the Unit – all Capex requests get submitted for approval by the Financial Manager. Once authorized, the value of the request has to be updated on the Capex Budget for the financial year and slotted into the correct allocation. Once done, a Capital Expenditure Requisition form needs to be prepared and submitted for approval from the General and Financial Managers if the request amount is less than R50k. All requests above R50k need to be submitted for Head Office approval. Once approved a Purchase Order gets raised, approved by the Financial Manager and distributed to the relevant department. All Capex requests need to be accurately filed for ease of reference, auditing and payment requirements.
All Departmental purchase requests to be loaded to IFS (Integrated Financial System). Once approved a Purchase Order is generated and provided to the supplier. Once the work / goods have been received, the Tax Invoice need to be signed off by the relevant HOD and submitted to Central Services for payment.
Complex monthly purchase orders to be processed in advance and submitted to Central Services in due time to meet payment requirements.
Issuing of office stationery to all departments, keeping accurate track of stock and replenishing stock in sufficient time to keep stock available at all times.
Preferential Procurement – assisting departments with sourcing BBBEE Compliant suppliers in line with the latest legislation. Keeping in constant liaison with Head Office Procurement with regards to any queries, updates etc. Sourcing certificates from the B1SA Procurement site when needed, sending updated certificates to B1SA for updating of the system. Preparing Procurement reports if and when required for BBBEE and NWGB submissions and audits. Sharing information on BBBEE requirements to all relevant parties.
Liaising with all relevant parties in compiling and submitting all required documentation being requested for the annual BBBEE audit. Collecting all relevant documentation pertaining to selected samples and preparing a file for the onsite audit containing all requested samples and supporting documents in the required sections.
Complex Business Review Slides – Compiling monthly business review slides to be submitted in due time to Head Office in anticipation of the monthly review.
Monthly EXCO Report – Compiling and submitting of monthly complex EXCO Report to Regional GM in due time for his EXCO meeting with the CEO.
Risk Register and Minutes – Attending Risk Committee Meetings, recording accurate minutes, reminding relevant parties on feedback required and finalizing Risk minutes. Compiling the annual Risk Register in upon departmental feedback and new risks identified. Rating of top 20 risks and compiling an accurate and complete Risk Register as per Head Office requirements.
New Vendor Creation via Head Office Procurement – to inspect all new vendor applications for BBBEE requirements and if acceptable, to liaise with relevant department or directly with the relevant vendor to encourage B1SA registration and compiling required documentation for a new vendor to be created i.e. company registration documentation / Identity document if not registered, BBBEE certificate / affidavit, Tax Clearance certificate. Once approved, Head Office Procurement need to authorize the new vendor request. Payment can only be processed to such a vendor once the vendor has been created and a vendor code has been supplied. CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Complex Petty Cash and Cheque Disbursements – issuing of petty cash as and when required and if approved by Financial Manager. Monthly claiming, refilling and reconciling of petty cash bin. For larger amounts, a disbursement cheque needs to be issued and approved by both the Financial Manager and Cash Desk Supervisor before being cashed at the Cash Desk with all relevant documentation included for reconciliation purposes and auditing back-up. Accurate record to be kept of all disbursements issued.
Booking of all unit required flights via the travel system. Keeping accurate track of booking status and ensuring booking approval by the Financial Manager within the 48 hour period. Distributing flight itineraries to relevant parties once approved.
Following up on licenses due to expire and informing employees to complete the correct documentation required in due time for renewal. Submitting of complete License Application documentation to the North West Gambling Board.
Providing monthly staff movement to the North West Gambling Board and returning of certificates of employees no longer in service.
Assisting with the annual renewal of the Liquor License for the complex and Hotel.
Planning, co-ordinating and execution of Annual Long Service Awards Ceremony.
Complex Desktop Publishing requirements, designing and printing of in-house and external promotional material when required.
Key Skills & Competencies
Attention to Detail
Sound knowledge of Word, Excel, PowerPoint, PeopleSoft, M-Files Contract System
Accuracy - Excellent Administrative and Coordinating skills
Integrity and Assertiveness - Good planning and organizing skills
Ability to work independently
Excellent Communicative skills
Accuracy
Reference Name Herman Swart
Reference Title General Manager
Working Relationship Head of Department
Reference Tel Number 082-***-****
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Carousel Casino: Finance Administrator
Country South Africa
Category Financial, Admin
Period 2015-07-01 to 2019-05-31
Work Description & Key Responsibilities
Complex Service Provider and Concessionaire Contracts – liaising with relevant HOD’s with regards to renewal of expired service provider or concessionaire agreements or loading of new agreements. Collecting required annexures, schedules, vendor information and contacts, remuneration etc. in order to open a vendor if required on the CLMS contracting system. Renewing or loading of new agreements to the CLMS system and attaching all relevant SLA’s, annexures, schedules, company and vendor equipment lists etc. to the agreement. Liaising with Senior Para Legal for any additional requirements, documentation or information needed in order to speed up the process and to get the document prepared for Head Office signatory. Constant follow up on a monthly basis on outstanding agreements and liaising with relevant parties on any issues arising and possible causes for delay. Once the hard copy agreement gets delivered to with the relevant Head Office signatories intact, constant liaison needs to be done to get the agreement signed by the relevant third party together with witnesses as per Head Office Legal requirements. Once the agreement has been fully signed by all parties, a copy gets filed for auditing and information purposes and the original document gets returned to Head Office for execution.
Enterprise Development Beneficiaries - all documentation needs to be collected in order to load the agreement onto the CLMS contracting system. This includes business plans, service level agreements, lists of equipment needed, costing of all equipment and assistance required, company registration documentation, Identity documents, BBBEE certificate / affidavits, Tax registration and clearance certificates, proof of assets if required etc. Once the agreement has been loaded to CLMS with all the relevant documents attached, constant liaison needs to be kept up with Legal on any additional requirements, documentation or information in order to speed up the process. Accurate recording need to be kept for all expenses for refurbishment, equipment or loans until the ED project / business is in operation. Accurate recording of monthly service payments and loan repayments need to be kept for accurate monthly ED Reporting purposes.
Monthly Enterprise Development reporting including ED Project descriptions, payments, outstanding loan values and time spent on the projects need to be updated. Also, vendors qualifying for early payment benefits, payments’ need to be accurately recorded, invoice numbers, values and dates of payment to be reflected in order to ensure that it falls within the 10 day period.
Constant liaison with Head Office procurement with regards to qualifications of early payment suppliers, agreement documentation and monthly reporting. Early payment agreements need to be put in place for each supplier qualifying for early payment as per government requirements. Accurate filing of all agreements, reports, invoices, proof of payments need to be kept for auditing purposes.
Capex Orders for the Unit – all Capex requests get submitted for approval by the Financial Manager. Once approved, the requests need to be sent to the Regional GM for authorization. Once authorized, the value of the request has to be updated on the Capex Budget for the financial year and slotted into the correct allocation. Once done, a Capital Expenditure Requisition form needs to be prepared and submitted for approval from the General and Financial Managers if the request amount is less than R500k. Once approved a Purchase Order gets raised, approved by the Financial Manager and distributed to the relevant department. CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
All Capex requests need to be accurately filed for ease of reference, auditing and payment requirements. Capex requests exceeding the value of R500k needs to be captured on a Capital Expenditure Requisition form for Head Office approval. A copy needs to be kept on file whilst the original gets sent to Head Office for approval. Once approved, the original request gets returned and a Purchase Order gets raised. All IT Capital Expenditure requests need to be scanned and sent to Head Office IT for approval and ordering.
All other purchase orders for Finance and Marketing Departments to be raised on IFS (Integrated Financial System), approved and processed for payment with all relevant required back-up attached.
Complex monthly purchase orders to be processed in advance and given to Accounts in due time to meet payment requirements.
Purchase orders to be processed in assistance to Surveillance, Security, Slots, Tables, VIP Gaming and Slots Technical when required.
Issuing of office stationery to all departments, keeping accurate track of stock and replenishing stock in sufficient time to keep stock available at all times.
Preferential Procurement – assisting departments with sourcing BBBEE Compliant suppliers in line with the latest legislation. Keeping in constant liaison with Head Office Procurement with regards to any queries, updates etc. Ensuring accurate and complete filing of vendor BBBEE certificates and affidavits. Sourcing certificates from the B1SA site when needed, reporting certificates not visible and sending updated certificates to B1SA for updating of the system. Preparing Procurement reports if and when required for BBBEE and NWGB submissions and audits. Sharing information on BBBEE requirements to all relevant parties ensuring a full understanding of it and supplying the required system access for individuals. Attending the annual Procurement Champion Conference for updates, sharing of knowledge, discussing and resolving of unit specific issues.
Procurement Reports ex Qlickview reviewed and consolidated for submission to the North West Gambling Board as part of the quarterly submissions. Compiling all the required reports from the relevant departments and submitting all documentation electronically. Also, printing and binding packs containing all electronically submitted documentation for unit and Gaming Board. Sending hard copy of professionally bound pack to the gaming board via courier services. Requesting proof of receipt once delivered.
Liaising with all relevant parties in compiling and submitting all required documentation being requested for the annual BBBEE audit. Collecting all relevant documentation pertaining to selected samples and preparing a file for the onsite audit containing all requested samples and supporting documents in the required sections.
Standard Bank Signatory Changes, Limit Increases, CATS Signatories – liaising with Head Office and Standard Bank directly and submitting required documentation on any changes in banking signatories, limit increases when required and CATS signatories to be added or removed.
Increase In Transfer Facility Requests – liaising directly with Standard Bank on increase in transfer facility requests and keeping constant contact until approved for the transfer to be done.
Financial Month End Report – Compiling monthly financial monthly report in due time for submission. Updating hygiene audits, unit internal and external audit scores, risk register and contract status updates as per CLMS.
Risk Register and Minutes – Attending Risk Committee Meetings, recording accurate minutes, reminding relevant parties on feedback required and finalizing Risk minutes in liaison with the Financial Manager. Compiling the annual Risk Register in liaison with the Financial Manager upon departmental feedback and new risks identified. Rating of top 20 risks and compiling an accurate and complete Risk Register as per Head Office requirements. CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
New Vendor Creation via Head Office Procurement – to inspect all new vendor applications for BBBEE requirements and if acceptable, to liaise with relevant department or directly with the relevant vendor to encourage B1SA registration and compiling required documentation for a new vendor to be created i.e. company registration documentation / Identity document if not registered, BBBEE certificate / affidavit, Tax Clearance certificate. Once approved, Head Office Procurement need to authorize the new vendor request. Payment can only be processed to such a vendor once the vendor has been created and a vendor code has been supplied.
Unit Petty Cash and Cheque Disbursements – issuing of petty cash as and when required and if approved by Financial Manager. Monthly claiming, refilling and reconciling of petty cash bin. For larger amounts, a disbursement cheque needs to be issued and approved by both the Financial Manager and Assistant Financial Manager before being cashed at the Cash Desk with all relevant documentation included for reconciliation purposes and auditing back-up. Accurate record to be kept of all disbursements issued.
Booking of all unit required flights via online Travel system. Keeping accurate track of booking status and ensuring booking approval by the Financial Manager within the 48 hour period. Distributing flight itineraries to relevant parties once approved.
Assisting with the annual renewal of the Liquor License for the complex and Hotel.
Planning, co-ordinating and execution of Annual Staff Show.
Planning, co-ordinating and execution of Annual Long Service Awards Ceremony.
Assisting with Desktop Publishing in the absence of a DTP Operator, designing and printing of in- house and external promotional material when required. Key Skills & Competencies
Attention to Detail
Sound knowledge of Word, Excel, PowerPoint, PeopleSoft, Accpac, Contract Management System
Accuracy - Excellent Administrative and Coordinating skills
Integrity and Assertiveness - Good planning and organizing skills
Ability to work independently
Excellent Communicative skills
Accuracy
Reference Name Herman Swart
Reference Title General Manager
Working Relationship Head of Department
Reference Tel Number 082-***-****
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Carousel Casino: Marketing and Finance Coordinator Country South Africa
Category Advertising, Marketing, Public Relations
Period 2008-07-01 to 2015-07-01
Work Description & Key Responsibilities
Managing the process flow for all recruitment in the Marketing Department.
Preparing of the monthly Departmental Rota for core and fixed-term employees and accurate recording of relevant timesheets for the Marketing and Entertainment Departments consisting of a staff level of 15 staff members.
Ensuring that all relevant People Soft information is captured for both Marketing and Cashiering Departments in a timeous manner.
Other administrative duties i.e. petty cash, promotional stock, stationery, printers/copiers, etc.
Ensuring that all administrative tasks are completed timeously.
Administrating Departmental Purchase Orders, ensuring payments are made timeously and keeping accurate track of payments made to the value of approximately R600 000 per month.
Preparing of Monthly Month End Leave Summary for the Marketing Department
Keeping track of Entertainment bookings, liaising with relevant companies and ensuring all signed client contracts and relevant documentation is available on file.
Assisting in co-ordination and administration of Marketing related events, promotions and Public Relations.
Assisting with quarterly promotional décor of the complex. This includes car displays and promotional signage.
Assisting with the planning and execution of Golf and Rugby events.
Decorating and painting of bare walls on the complex as part of refurbishment or teambuilding efforts.
Draping and decorating of display areas.
Planning and co-ordinating MVG dinners +/- 300 pax: - Preparing function sheets - Preparing and layout of menus - Ensuring sufficient staff levels - Invitations - Set up and décor of venue - Running of events and hosting tables
Planning, co-ordinating and execution of Annual Staff Show.
Planning, co-ordinating and execution of Annual Long Service Awards Ceremony.
Preparing and Framing of Long Service Award Certificates.
Assisting with Desktop Publishing in the absence of the DTP Operator, designing and printing of in- house and external promotional material.
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Assisting the Financial Manager in the capacity of Financial Administrator.
Administrating and allocation of the Capital Expenditure Orders for the Complex, keeping accurate track of payments made and ensuring that all relevant documentation is filed for auditing purposes.
Administrating Expenditure on large Complex Projects in liaison with Head Office Procurement, processing documentation for payments, keeping accurate track of payments made and ensuring that all relevant documentation is filed for auditing purposes.
Loading of all Service Provider and Entertainment Contracts to the Contract Management System, keeping accurate track thereof and ensuring that all relevant documentation is filed for auditing purposes.
Compiling of Financial Month End and Business Review Slides.
Preparing and distribution of minutes for Operational, Marketing, Exco and Risk Meetings.
Preparing Monthly Complex Supplier Reports for Head Office Procurement and keeping accurate track of all BEE required documentation for all suppliers and ensuring that all relevant documentation is filed for auditing purposes.
Preparing Monthly Enterprise Development Reports for Head Office Procurement, keeping accurate track of all Enterprise Development Contracts and ensuring that all relevant documentation is filed for auditing purposes.
Administrating the Stationery Store for the Complex, ordering and issuing of stationery and maintaining stock levels.
Assisting with the annual Asset Disposal process.
Preparing and submitting of Quarterly North West Gaming Board Reports.
Liaising with Standard Bank with regards to limit increases, account signatory changes, CATS signatories etc.
Assisting with the annual renewal of the Liquor License for the Complex. Key Skills & Competencies
Attention to Detail
Sound knowledge of Word, Excel, PowerPoint, PeopleSoft, Accpac, Contract Management System
Accuracy - Excellent Administrative and Coordinating skills
Integrity and Assertiveness - Good planning and organizing skills
Ability to work independently
Excellent Communicative skills
Accuracy
Reference Name Rosa Naude / Simon Johnson
Reference Title ex PR & Promotions Manager / ex Financial Manager Working Relationship Heads Of Departments
Reference Tel Number 082-***-**** / 082-***-****
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Carousel Casino: Surveillance Compliance Auditor
Country South Africa
Category Accounting, Auditing, Finance
Period 2007-01-01 to 2008-06-30
Work Description & Key Responsibilities
Perform compliance audits according to legislative requirements.
Ensure compliance to current procedures and adherence to legislation.
Formulating and writing of audit programs for forensic, operational as well as gaming compliance audits.
The mapping of processes within the organisation to ensure risk mitigation whilst maintaining service levels.
To assist in promoting change in the organisation within the scope of legislative and procedural changes.
Ensuring that Surveillance stationery levels in primary storage are correctly signed in/out, stock levels are maintained and regular audits are performed.
Assisting in recruitment process for new employees for the department. Key Skills & Competencies
Attention to Detail
Excellent Communicative Skills - Integrity and Assertiveness
Sound knowledge of Word, Excel, PowerPoint, CMS and PeopleSoft
Attentiveness
Accuracy
Good planning and organizing skills
Reference Name Stephen Petrowski
Reference Title Surveillance Manager
Working Relationship Head Of Department
Reference Tel Number 012-***-****
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Carousel Casino: Surveillance Coordinator
Country South Africa
Category Administration
Period 2004-10-04 to 2006-12-31
Work Description & Key Responsibilities
Answering and screening calls
Typing and filing
Performing random compliance audits
Capturing and analysis of monthly departmental statistics
Administrating orders including CAPEX for the department
Other administrative duties i.e. petty cash, stationary, printers/copiers, etc.
Ensuring that all administrative tasks are completed timeously
Ensuring that all relevant People Soft information is captured in a timeous manner
Liaising with other departments and ensuring efficient communication
Ensuring that Surveillance stationery levels in primary storage are correctly signed in/out, stock levels are maintained and regular audits are performed
Assisting in recruitment process for new employees for the department Key Skills & Competencies
Good Administrative skills
Attention to Detail - Assertiveness
Sound knowledge of Word, Excel, PowerPoint, CMS, PeopleSoft
Accuracy
Reference Name Stephen Petrowski
Reference Title Surveillance Manager
Working Relationship Head Of Department
Reference Tel Number 012-***-**** / 082-***-****
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Carousel Casino: Casino Admin Clerk
Country South Africa
Category Accounting, Audit, Finance
Period 2004-02-12 to 2004-10-03
Work Description & Key Responsibilities
Verifying and checking casino revenue counted per day.
Slots and Tables Count reconciliation.
Redeeming and issuing of controlled and secured numbered stationery.
Redeeming vouchers and reward vouchers on Casino Management System.
Processing manual credit card transactions on Nedlink system and ensuring that the daily total of Nedlink slips is reflected on the daily count sheet.
Checking and balancing of mystery slot shorts.
Monthly auditing of casino vault and safe floats.
Monthly balancing and weekly filling and balancing of ABSA automatic teller machine.
Capturing of daily tollgate entry and exit figures.
Daily reconciliation, accounting and checking of source documents against reported values.
Reconciling of daily Revenue report and Flash.
Creating metro-filing system for most recent 6 month period Key Skills & Competencies
Attention to Detail
Communicative Skills
Sound knowledge of Word, Excel and CMS
Assertiveness
Accuracy
Reference Name Charese Stephen
Reference Title Financial Manager
Working Relationship Manager
Reference Tel Number 082-***-****
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Carousel Casino: Temporary Security & Surveillance Administrator Country South Africa
Category Administration
Period 2003-08-01 to 2003-10-31
Work Description & Key Responsibilities
Answering and screening of calls
Issuing and ordering of numbered stationery, vouchers and playing cards for the complex
Typing and filing
Ensuring the smooth Administrative running of the offices of the Surveillance and Security Managers.
All Security and Surveillance Administrative duties Key Skills & Competencies
Attention to Detail
Administrative skills
Sound knowledge of Word, Excel and PowerPoint
Excellent Communicative skills
Reference Name Stephen Petrowski
Reference Title Surveillance Manager
Working Relationship Head Of Department
Reference Tel Number 012-***-**** / 082-***-****
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Carousel Casino: Temporary Casino Admin Clerk
Country South Africa
Category Banking and Finance
Period 2003-04-01 to 2003-07-31
Work Description & Key Responsibilities
Verify and check casino revenue counted per day.
Redeeming and issuing of numbered stationery.
Redeeming vouchers and reward vouchers on CMS.
Processing manual credit card transactions on Nedlink system.
Checking and balancing of mystery slot shorts.
Monthly auditing of casino vault and safe floats.
Monthly balancing and weekly filling and balancing of ABSA automatic teller machine.
Capturing of daily tollgate entry and exit figures. Key Skills & Competencies
Attention to detail
Accuracy and attentiveness
Assertiveness
Reference Name Charese Stephen
Reference Title Financial Manager
Working Relationship Manager
Reference Tel Number 012-***-****
CONFIDENTIAL PROFILE
ON
DORETTE LANDMAN
Carousel Casino: Temporary Financial Administrator Country South Africa
Category Administration
Period 2002-10-14 to 2003-03-03
Work Description & Key Responsibilities
Answering and screening calls
Typing and filing
Ensuring the smooth administrative running of the office of the Financial Manager
Scheduling of Internal and Business Reviews and distribution and typing of minutes
Accepting appointments on behalf of the Financial Manager
All Departmental Administrative duties
Key Skills & Competencies
Attention to Detail
Excellent Communicative skills
Sound knowledge of Word, Excel and PowerPoint
Good Administrative skills
Reference Name Simon Johnson
Reference Title Financial Manager
Working Relationship Head Of
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