Post Job Free
Sign in

Front Office Social Media

Location:
Qibla, Kuwait City, Kuwait
Posted:
August 29, 2020

Contact this candidate

Resume:

Talaat Khalil

Mobile: +965-********

Email: ******.********@*****.***

PERSONAL SUMMARY

Property management and leasing professional in the commercial and residential properties, worked in the leading real estate companies and having a strong retailers network in Kuwait along with a solid hospitality background in the five stars hotels.

Highly motivated leasing consultant who is able to market the company properties, generate new clients, maximizing the property occupancy and profitability taking into consideration the retail mix matching the property image and standard along with the community needs, plus handling all the leasing formalities, negotiation, contract and deal closing.

A specialized property and facilities manager who is managing the daily property operation and onsite services, deal calmly with any emergency, incident or problem as they arise, respond to the tenant’s requests and problems in a timely and courteous manner, easily establish and maintain open and positive relationship with tenants, occupants and landlords.

CAREER HISTORY

Freelancer Real Estate Broker / 2017- Present

Doing housing assistance service for individuals and companies around Kuwait maintaining the highest customer service standard, mainly focusing in high-end and luxurious properties, using the social media and Classifieds for marketing and advertising the properties, i have a wide and variety selections of the residential and commercial properties around Kuwait.

Property Leasing Executive / Sep. 2016 – Sep. 2017

Employer: MUDON AHLIA REAL ESTATE Co – GATE MALL & other properties

Focusing to keep a high occupancy of the leased units taking into consideration to shape the best retail mix and delivering a good image of the property as well which will return into more footfall and maximizing the profitability and market share.

I have a strong retailer’s network inside Kuwait and ability to market the property and leasing the vacancies in efficient and short timely manners.

Prospecting new tenants, handling all the leasing and after leasing process, pricing negotiation, discussing every single details to reach the win win-win and long term agreement.

PROPERTY MANAGEMENT OFFICER – March 2015 – Aug 2106

Employer: AL Argan Gulf Real Estate Services Co. - AL Bidaa’ Commercial Complex

Managing a portfolio of 40 commercial stores operating different activities

Managing the maintenance, housekeeping, security, landscaping, waste management, pest control, catering and vending

Carrying out daily site inspection to ensure the smooth operation

Respond to the tenant’s requests and complaints in timely and courteous manners.

Ensuring that property is well maintained, cleaned and secured

Ensure the certain timing specified for the suppliers deliveries is fully committed

Making sure that the rules organizing contractors work inside the property are fully applied

Ensure the health and safety regulations are fully maintained in compliance with KFSD and Municipality

Appointing contractors for general maintenance issues and monitoring their work.

Involved in shops Fit-Out coordination and preparation

A good knowledge of MEP work and safety restrictions

Always maintain and keep up a good relationship between the tenants and the landlord

Hiring, training, coaching, motivating and supervising the team

Set a corrective and preventive actions to avoid repeated problems.

PROPERTY MANAGER - May 2014 – Feb 2015

Employers: The 4 Angles Towers - Residential Complex, Sabah Al Salim, Kuwait

Luxurious residential complex consists of 3 Parking levels + 1 Facilities level + 2 Towers with 25 fully serviced residential levels (65 Apartments each) and 8 commercial stores with different activities

The Complex has different types of apartments (2 BR, 3BR, 4 BR Duplex & Penthouse), Security, Reception, Housekeeping, Parking, Pool, Gym, Nursery and internet facilities included

Succeeded to lease 95% of the units in less than 3 months period

Choose the right tenants through a selective criteria’s matching the property standard

Ensuring that property is well maintained, clean and secured

Marketing the property, showing the vacant units to the potential tenants, rent collection, handling all the leasing formalities.

Respond to the tenant’s requests, maintenance issues and solving their complaints in a timely and courteous manner.

Doing all papers work relating to the above mentioned tasks

Managing the maintenance, security, and housekeeping team performance to keep up delivering the highest service standard.

Duty / Night Manager – Oct 2013 – April 2014

Employers: Crown Plaza Hotel, Kuwait

Monitoring and directing the front office operation during PM or Night duty (room occupancy, check in & out, room blocking, concierge services, guest complaints, and special requests).

Doing a general inspection to ensure Providing the highest service standards

Managing the emergencies, incidents, reporting the defects, problems or damages noticed.

Meet, welcome and assist VIPs and escorting them to their room if required

Professionally solving the guest complaints.

Chief Concierge – Aug. 2008 – Feb 2011

Employer: Savoy Hotel & Resort / Egypt

Senior Front Office Receptionist – Nov. 2005 – June 2008

Employer: Sheraton Kuwait hotel & towers / Kuwait

KEY SKILLS AND COMPETENCIES

Property Management

Experienced in leasing, property and facilities management

Strong knowledge of commercial and residential properties.

Multi task and work under pressure.

Ability to resolve disputes and problems.

Directly supervising a variety of staff.

Personal

Decisive with high sense of responsibility.

Team player and builder

Excellent communication, interpersonal and leadership skills

Creative and strategic planner and Customer service, details and goal oriented

Academic Background Hotel Management Bachelor1995 – 1999

Personal Data Egyptian - 42 years – Married



Contact this candidate