Front Office Manager
Resume:
Sonia Nag
House No. ***, Road No. * Ramjanam Nagar, Kadma, Jamshedpur-831005
**********@*****.***
PROFILE SUMMARY
Graduate with 3 years of rich and varied work experience in Housekeeping Department of Trident Udaipur, a Five Star Hotel of Oberoi Group.
Exposure training in Front Office and Food and Beverages Departments.
Adept in handling desk jobs independently.
Believer in professional and self-discipline, I work with positive attitude.
As a professional hotelier, adept in dealing with different sets of customers with a wide range of demands and expectation.
Effective Communication and Management skills.
CORE COMPETENCIES
Domain Skills
Vendor/Client Relations Facility Management Desk handling
Front Office Teamwork
WORK EXPERIENCE
Three years of rigorous training at the Trident Udaipur in Systematic Training Education Programme (STEP) conducted by Oberoi Centre of Learning and Development (OCLD).
Planning and execution of housekeeping responsibilities during wedding of Mr Mukesh Ambani’s daughter.
Was assigned the prestigious job as a butler during wedding of Mr Pawan Munjal’s son.
Planning and execution of hospitality during wedding Mr Uday Shankar’s daughter.
AWARDS AND ACCOLADES
Won special recognition for grooming at Oberoi’s Centre of Learning & Development (OCLD).
Have received distinction for achieving 82% at OCLD.
Have received Overall Best Performer Award at OCLD.
Have won Bronze Certificate in Housekeeping activity at OCLD
ACADEMIC QUALIFICATIONS
Systematic Training Education Program (STEP) of Oberoi Hotels and Resorts in July2020
Bachelor in Tourism Studies from IGNOU, 2020 (Final exams are postponed due to Covid-19 and are expected to be completed by September 2020).
12th Class NIOS, Kolkata (Art) in May 2017 (First Division)
10th Class NIOS, Kolkata in May 2015 (First Division)
ACADEMIC ACHIEVEMENTS & BEYOND CURRICULUM
Participated in group dance competition and won overall best performance award.
Fond of music, I do dabble in occasional singing on stage.
House Captain of Lavinia House, Kolkata.
Personal Information
Date of Birth : 27 July 1999
Nationality : Indian
Languages known : English & Hindi
REFERENCES
Mr Kanwaljit Singh Bakshi, Group Head-Human Resources, Inter Globe Aviation. 919*********
Mr Giriraj Singh Jhala, Senior Executive Housekeeper Trident, Udaipur, 919*********
Ms Khushoo Sharma, Manager-Human Resources, Trident Udaipur 919636066965S
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