Business Analyst

Shweta Verma

*** ********* ******, *******, ***** Phone: 408-***-**** ***********@*****.***

Objective

As an experienced career-focused professional looking for a business analyst position in a fast-growing organization. As a professional, my objective in the workforce is to provide service to my company, coworkers, and community with the knowledge and skill I have acquired. I am motivated by a strong work ethic, a desire to serve others, and a chance for personal and professional growth.

I have professional background in business, accounting, people, customer and operations analytics. Successful track record in business operations, team building and problem resolution. Summary

Excellent interpersonal, communication and negotiation skills

Good working skills in MS Office Suites (Excel, PowerPoint, Word), Visio and Rally software

Understanding of End-to-End Business and IT processes

Experience of working in demanding and complex environments

Good academic background with focus on continuous learning

Ability to establish and maintain long lasting customer relationships

Creative and strategic thinker with adaptation and prioritization skills

Working as a Center Director and Business Manager for two educational institutes Education

Bachelors in Computer Science

Certifications

• Nanodegree course on Predictive Business Analytics from Udacity

• Accounting, Business, Customer, Operations & People Analytics - Coursera (Wharton)

• Oracle Database: SQL Fundamentals (Udemy)

Core Competencies Technical Skills

Excellent written and verbal communication

Planning, networking, marketing and organizational skills

Self-motivated/Ability to work with little or no supervision

Proven track record of customer service and satisfaction

Analytical, problem-solving and technical abilities

Languages: SQL, Java

Tools: MS Excel, Word, Power-point, Visio, Rally

OS: Windows

Others: Quick-books, Power BI, Alteryx

Experience

Center Director Business Development, Genius Kids Apr 2016 – Present Skills Used: Networking, Communication, Customer Relationship, Event Management

Serving as Center Director for two educational institutes

Managing daily operations and center financial accounts

Making management, hiring and re-skilling decisions for employees

Creating positive impact on employees and corporation

Assisting in the marketing and distribution of program information Accountant, O-Homez Sep 2015 – Apr 2016

Skills Used: Accounting, Communication, Customer Relationship

Managed accounts for all the sales made by the organization

Created profile and loss statement on a bi-weekly basis

Suggested improvements in the process based on observations

Analyzed, improved and executed tax filling activities Program Director, Narayana E-Techno Jun 2013 – Nov 2014. Skills Used: Program Management, Networking, Communication, Customer Relationship

Created and managed programs for students working along with teachers

Helped the institution to increase overall enrollment using networking skills Software Engineer / Business Analyst, Gravity Logistics Nov 2001– Apr 2007 Skills Used: Business Analysis, IT Solution, Client Interaction, Communication, Development

Worked with various business users for gathering requirements

Understood and documented business requirements, and created high level solutions

Worked with IT team to get requirements converted into working code

Participated in pre-sales activities by providing input on IT solution Interests

Social Connects, Networking

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