Hotel General Manager

JP HOWARD

**********@*****.***

408-***-****

OBJECTIVE

To utilize my skills in customer service, hospitality and product knowledge; to further my professional growth and career

SKILLS

Great guest service skills

Knowledgeable in Opera PMS, FOSSE, Choice Advantage, and RoomKey PMS

Proficient in Excel

Problem Solver

Great leadership skills

REFERENCES

David Dworkin 408-***-****

Anthony Larice 408-***-****

Raj Shah 650-***-****

EXPERIENCE

OSI HOSPITALITY MANAGEMENT

GENERAL MANAGER

2018- PRESENT Santa Clara, Ca

Handle all aspects of hotel and run all three departments.

Create, adapt, and organize training programs and processes for all positions in the hotel.

Build a winning team.

Set and adjust rates based on specific hospitality and handle revenue MGMT.

To develop and implement strategies for growing success within job duties.

Handle all purchase ordering, inventory and accounts for property.

MARRIOTT RESIDENCE INN

FRONT DESK MANAGER, OPERATIONS MANAGER

04/2018-09/2018 Mountain View, Ca

Responsible for professionally running the front desk while also including all departments to perform to their highest ability.

Accounts Receivable/Payable duties.

Created schedules for Front Desk and Housekeeping dept.

Responsible for Payroll of hotel staff.

HOLIDAY INN EXPRESS HOTEL & SUITES

FRONT DESK MANAGER, G.E.C, FRONT DESK AGENT

2015-2018 Morgan Hill, Ca

Acting General Manager in lieu of.

Coordinate, setup and run events (weddings, parties, business ventures, etc.)

Order products for hotel/clients (food, beverages, supplies, maintenance, etc.)

Handle all aspects of the front desk.

EDUCATION

2013 – 2017 SAN JOSE STATE UNIVERSITY San Jose, Ca Hospitality Event and Tourism MGMT, B.S Degree

Contact this candidate