Front Office,Sales and Marketing,Duty Management
Resume:
Cinderella
Sihle Hove
Events Sales &
Marketing Executive
Pretoria Central
Pretoria
************@*****.***
Skills
Ms Word,Excel,Powerpoint
Digital & social media marketing
Linkedin,Twitter,Instagram,
Facebook,Pinterest,YouTube
Blogging
Selling & Sales Management
Fidelio,RDZ,Opera,Medallion
Train the Trainer
Drivers Licence -Code 08
l am confident that throughout my career,l have demonstrated the highest levels of service excellence,leadership,commitment and resilience.l have extensive experience with the ability to communicate effectively both written and spoken.l am an active listener,pay attention to detail and with good negotiation skills.l can be a valuable asset to any corporate and am looking for an opportunity for growth. Experience
Events & Conference Planning
Switchboard control
Reservations
Night Auditing
Client relationship management
Project Management
Budgeting & costing
Sales Forecasting
Cost cutting strategies
Operations & Administration
Conflict resolution
Crisis management
Decision making
Content creation
Brand building
Competitor Analysis
Performance Evaluation
Interests
Networking
Travelling
Food
Reading
The Venue Melrose Arch / Functions Co-ordinator
July 2015 - Apr 2018 Melrose Arch -JHB Promoted to open the Pretoria branch
The Venue Summit Place / Events Sales and Marketing Executive May 2018 - To Date Menlyn-Pretoria
Schedule site inspections and meetings,food tasting and decor mock setups
Cross and upselling of the venue and ensure repeat business
Event planning from conception to inception
Budgeting, menu planning,costing and sales forecasting
Corporate,government,breakfast presentations,training workshops,media briefing,product launches and awards ceremonies,graduations,birthdays,weddings
Sourcing and managing outsourced service
providers-technical,PCO's,decor,entertainment,VIP hospitality and technical riders
Market intelligence analysis and current industry trends
Generate quotes,secure deposits,issue itemised invoices,post payments,credit notes and statements
PCO commission schedule,
Legal - Terms and conditions,Vat Registration,Tax Clearance,bank confirmation, BEE certification,health and safety compliance.
Gaming Events / Events and Marketing
April 2009 - Jan 2015, Johannesburg & Seychelles
Education
Diploma in Public Relations
(IAC)
Hotel & Catering Supervision
(ICM)
Selling & Sales Management
Certificate in Advertising
(LCCI)
Food Costing -Tsogo Sun
(SACA)
Casino Croupier 4 Game Dealer
(Zim Sun Casinos)
Cambridge Ordinary Level
Sales and marketing of casino corporate and private events all over South Africa and Seychelles (Mahe Island)
Client meetings for planning prior to the event
Equipment setup and breakdown and supervision during the event
Office administration responding to client enquiries and responding to feedback
Content creation on social media to encourage engagement,
Co-ordination and supervision of croupiers for each event ensure adherence to standard operating procedures and payment.
Staff training for blackjack,American roulette,Texas Holdem Poker and Dice
Garden Lodge & Conference Centre / Front Office Manager Apr 2008 - Mar 2009
Front office supervision of operations and administration,site inspections
sales and marketing of accommodation,conference and wedding venue
Relief duties,night auditing and switchboard control
Staff roster and time sheets
Yield management of reservations,generate daily revenue and occupancy reports
Daily cash up banking reconciliation,updating petty cash sheet
Debtors age analysis,credit control
Monitor check-in's,billing and guest departure
Feedback analysis and head operational meetings
Performance evaluation of staff using the balanced scorecard References
Mrs Virginia Nkosi
Assupol Life- Head of Women Distribution Channel
Email: *********@*******.**.**
Cell : 002**********
Ms Bontle Songo
Dynamic Visual Technologies- Human Resources Manager Email: ******@***.***.**.**
Cell: 002**********
Contact this candidate