Lead Hearing Screener at Truman Medical Center

Shelby Davis

**** ******* **** *** * Kansas City, MO 64111 ********@******.*** 314-***-****

Education

University of Missouri – Kansas City, School of Health Science and Nursing Kansas City, MO

Bachelor of Health Sciences December 2020

Work Experience

Kendra Scott Design, LLC Kansas City, MO

Full-Time Keyholder – Sales Lead December 2018-April 2020

Train new part-time and seasonal sales associates on policies and procedures (10+)

Organize important documents, train employees on phone etiquette and how to fill out customer documents.

Communicate important information from upper management to part-time associates

Part-Time Sales Associate June 2017-December 2018

Provided exceptional customer service to an average of 50 customers per day

Assess all customer complaints received about any employee and resolve the situations.

Help maintain company culture among 15 or more team members

Lead Hearing Screener for Truman Medical Center May 2020-Current

Screen all newborn babies for types of hearing loss 12 hours after birth

Schedule outpatient appointments for newborn as needed

Chart all results into EMR hospital system/File all documents into patient charts

Schedule team meetings as needed for updates and progress checks

Interact with hospital staff to collaborate on patient care

Troubleshoot equipment and order new supplies as needed

Volunteer Experience

Shepherd’s Center Central January-May 2019

Responsible for communicating with members of activities and events that were happening

Participated in packing meals as a part of the Meals on Wheels partnership

Organized charitable donation give back event

The Community Health Council January-May 2018

Participated in a youth panel to inform and encourage potential college students of skills and resources needed to be successful

Attended community meetings to learn more about health disparities in Wyandotte County

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