Collection Officer, Accounts Receivable, Debt Collector

EDGAR DOMINGO

Contact number: +971**-*******

Email address: ***********@*****.***

JOB OBJECTIVE:

Seeking a challenging opportunity where I can fully use my skills and be one of the company’s asset for the success of the organization.

SUMMARY OF QUALIFICATIONS:

• With Over 11 years’ experience in Credit Collection & Customer Support in U.A.E.

• Organized in doing back office transaction such as billing and invoicing, quotation, sales reports, reconciliations, generate and sending statement of account on a monthly basis and as when required.

• Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.

• Trustworthy and know how to maintain good relationship with the customer and within company.

• Committed to secure client payments, customer satisfaction and settling account matters through effective negotiations and efficient staff management.

• Specialize in working in an often-stressful environment and motivating staff.

• Provides high level of confidence and accordance.

• Proficient with MS Office, ERP system and various other forms of work-related financial software. PROFESSIONAL EXPERIENCES:

Debt Collector – January 2020 to June 2020

Abacas Group, Al Quoz, U.A.E

• Managing staff and maintaining excellent customer service and continues improvement attitude.

• Developed strong relationships with operational partners and customers.

• Setting and monitoring department objectives and KPI’s, including DSO.

• Research, evaluate, and monitor customer creditworthiness.

• Approve, reject, or hold credit based on analysis, trends, or other information.

• Validate and negotiate customer terms

• Regularly report AR position by client and business, Oversee collections and cash applications processes

• Ensure credit and collection department complies with Company and regulatory requirements; also, improvement opportunities.

• Perform other work-related tasks as needed.

Team Leader – October 2018 to June 2019

Al Hajeri Debt Collections, Sharjah, U.A.E.

• Responsible in preparing daily, weekly, monthly report of individual and for the entire team.

• Reviewing portfolio status including key issues, individual achievement.

• Analyze the visibility of the accounts, planned, perform strategy, assigned team goals and objectives.

• Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation performance levels are maintained.

• Other duties as assigned.

Credit Control Coordinator – March 2017 to July 2018 Al Laith Group, Dubai, U.A.E.

• Processing day to day transaction, billing and invoicing, quotation, sales reports, generate and sending statement of account on a monthly basis and as when required.

• Developing and analyzing data to determine how to better accommodate new and existing customers.

• Preparing of collections forecasts, ageing report, highlighting the high-risk account in GL and maintain accurate records of all collection activity.

• Reconciling payments to ensure the accounting system reflects the correct transactions.

• Contacting customer on regular basis to secure payments and control the high-risk accounts.

• Conducting business to business visits and meetings to negotiate with unpaid overdue.

• Customer coordination with high level of confidence and accordance. Accounts Receivable Executive – July 2016 to February 2017 4 Corners UAE, Dubai, U.A.E.

• Processing day to day transaction, such as billing and invoicing, quotation, sales reports, generate and sending statement of account on a monthly basis and as when required.

• Regular follow ups through calling and by emails.

• Drive the collection process to minimize the company’s accounts receivable.

• Visiting customer which are in breach of their payment terms and to secure payment.

• Responsible in collecting cheque’s to client’s office and bank deposit transaction.

• Reconcile and allocate payments to accounts and updating the accounting system. Senior Collection Officer – October 2011 to May 2016 Noor Bank, Dubai, U.A.E.

• Finding and contacting debtors to arrange debt payoffs.

• Conducting field visits and manage meetings with clients to negotiate with pending overdue.

• Establishing contact with the delinquent clients and convincing them to clear the overdue payments.

• Keeping accurate records and reports on collection activity.

• Working within the prescribed procedures / guidelines and initiating action as per the existing debt collection strategy.

• Providing customers with competent, timely and free services and maintaining healthy relationship with existing customers.

• Overachieving target in a pressure driven environment. Collection Executive – April 2008 to August 2011

Barclays Bank, Dubai, U.A.E.

• Finding and contacting debtors to arrange debt payoffs.

• Establishing contact with the delinquent clients and convincing them to clear the overdue payments.

• Keeping accurate records and reports on collection activity.

• Working within the prescribed procedures / guidelines and initiating action as per the existing debt collection strategy.

• Escalating outbound calls queries to concern department.

• Overachieving target in a pressure driven environment. EDUCATIONAL BACKGROUND:

COLLEGE: Bachelor of Science in Nursing

Nueva Ecija Colleges

Cagayan Valley Road, Cabanatuan City, Philippines. S.Y. - 2005

PERSONAL PROFILE:

Age: 34 years old

Nationality: Filipino

Gender: Male

Visa Status: Visit Visa

U.A.E. Driving License: YES (2014-2024)

Own Car: YES

Notice Period: Available Immediately

Contact this candidate