Career Summary
Highlights of Credentials
Career Span
NITIN KHANNA
: +91-988******* :******.***@*****.***
In pursuit of challenging and fulfilling
assignments in Senior Professional / Sales
& Distribution/ Business Development
with a Growth oriented organisation of
repute.
E x p e r t i s e
Strategic Planning,
Business Development,
Sales Operations,
Business Analysis,
Sales Models,
Modern & Alternate Channel,
Retail Management,
Distribution Management
Process re-engineering,
Leadership & Succession,
P & L and Budgeting
Culture & Change Management
Stakeholder Management
An accomplished professional with over 25+ years of rich experience in Telecom and export Industry; Distribution Management, Team Development, Process Management with well-known organizations.
Extensive and rich experience in Business Development; including Distribution, Retail and Channel Management, Strategic Planning, Business Analysis, Sales Operations, Team Management, process & automation.
Last assignment with Vodafone Idea (Erstwhile Idea Cellular Ltd), Bangalore as Vice President – Sales Operations (Karnataka).
Previously worked with AIRCEL DIGILINK Limited, LOHIA Enterprises and Super House Limited.
Winner of Various National Contest in Karnataka and Himachal Pradesh
Travelled to the USA, Canada, UK & Germany for business development and promotion.
Interact easily with people of diverse backgrounds, cultures, and professional levels. Excellent understanding of and ability to accommodate individual learning styles.
Among the top 3 Idea circles with 8% annual attrition in Himachal Pradesh
(2013-2015).
Cost optimization under various line items, saving of INR 100Mn for 2018.
Designed and implemented alternate channel of business that led to a growth in MNP port ins by 25% with only an additional cost of 5% in 3 months.
Created the distribution infra in Gwalior, Bhopal, UP West and Himachal Pradesh. Added more than 400 channel Partners in UP West alone
Technology adoption and improvement in prepaid and Post-paid business improved channel productivity by 40%.
Attained 2nd position in Revenue Market Share in Himachal Pradesh from 5th within 3 years.
Attained Revenue leadership in UP West within a year of joining.
Launched Business Solutions in Jan 2018 and generated revenue of 5Mn within a month.
Instrumental in facilitating team members to take up different and higher roles by way of mentoring and coaching.
Assignment management: Oversee research and execution process and Monitor the quality of all deliverables to ensure it is aligned to the search strategy
Practice management: Contribute to the development of formal practice offerings
Annual revenue planning and management.
Client focus services: Consult / advise the client on the business within the context of a search mandate and maintain a high level of interaction with existing clients
April 2019 –March 2020: CxSearch Global Partner- Partner Professional
Development Initiative
General Management program
at IIM Ahmadabad.
Growth Path:
Jul’14 – Sep’18 Vice President – Sales Operations (HP & Karnataka) Jul’10 – Jun’14 Assistant Vice President – Sales Head (UP West & HP) Jul’08 – Jun’10 General Manager – Sales Head (UP West & HP) Apr’06 – Jun’08 Deputy General Manager – Zonal Business Head (Bhopal) Apr’04 – Mar’06 Assistant General Manager – Zonal Business Head (Bhopal) Apr’02 – Mar’04 Senior Manager – Zonal Business Head (Bhopal & Gwalior) Jul’00 – Mar’02 Manager – Zonal Business Head (Gwalior) Head Sales Operations (General Manager - Vice President):
Annual Sales & Network Planning, Budgeting & forecasting, formulating effective Go To Market strategies. (Urban & Rural Market)
Creation of alternate channel, Modern Trade and Business/Sales models for higher customer market share.
Formulating incentive plans for the team and channels.
Retail expansion/My Idea Stores point of sales under various verticals
Product launches & their effective execution.
Effective management of Cost of Customer acquisition and sales operations
Managing EBIT and P & L.
Responsible for meeting AOP, for all verticals (Prepaid /post-paid / data services/training).
Identifying new business opportunity.
Process re-engineering and automation for smooth of operations & cost saving.
Identifying and facilitating channel partner training programmes.
Planning and roll out of customer interaction points for both prepaid and post-paid business.
Building sales organization in Himachal Pradesh. Achievements:
Led to reduction of cost under various line items, saving of INR 100Mn for 2018.
Among the top 3 Idea circles with 8% annual attrition in Himachal Pradesh in 2013-2015.
Setting up sales organization at Himachal Pradesh for Idea Cellular in 2012-2013.
Attained Market leadership both in CMS and RMS in UPW in 2009
Built a robust distribution network of 700 channel partners and 50k retail in 2008-2012.
Growth of post-paid subscribers in Himachal Pradesh by 10x ( 2012-2015)
Successfully launched 3G services in 2011 for UP West. July 2000 – September 2018: Vodafone Idea
May 1991 – September 1993: Super House Limited, Kanpur as Sales Executive reporting to Managing Director
Academia
MBA
Zonal Business Head ( Manager – Deputy General Manager )
Developed a robust Distribution Structure for both Rural and Urban Market.
Mapping/Network Mapping - Accountable for Customer acquisition, revenue
& market share.
Training & Development of zonal Team.
Organizing channel Partner meets.
Strategic roll out and launch of services in new towns.
Expanding Customer connect points in B and C class towns.
New town/market roll out planning and their successful launch
Rolled out all DHQ’s.
Achievements:
Attained Customer market share leadership in Gwalior Cluster.2003
Added more than 190 channel partners in Bhopal cluster in 2004-2008.
Instrumental in Building processes and back end systems for the Zone.
Launched more than 150 towns in 2007-2008.
Managed post and prepaid mobile business for Kanpur district.
Responsible for the development of cellular business in Kanpur Distribution network for the sale of prepaid and post-paid sim cards.
Revenue generation for the branch through airtime collection, recharging of pre-paid cards & sale of sim cards & handsets. Budgeting & implementation of the outdoor media plan.
B. Com
Achievements:
Acquired key accounts from Competition (Pan Parag, Mirza Tanners, Diamond Chemicals etc).
Built the distribution network for Kanpur District
Launched Cellular services in the city of Kanpur.
Independent charge of International sales and Marketing of Leather Handbags & shoes.
Identifying new market opportunities, Product development and launch.
Identified both national & international markets procurement of export orders through International trade fairs in India & abroad.
Liaison with local buying houses for business development. Achievements:
Set up the production line for leather handbags.
Generated business of 10Mn in the first 3 months of Joining.
Added cotton bags as new product line.
New Product Designing and market development for leather handbags.
International Marketing of leather goods.
Travelled to USA, Canada, UK & Germany for business development and promotion at International Leather Fairs.
Suppliers to chain stores like C&A, Marks & Spencer, etc. Achievements:
Acquired international accounts Wal-Mart, JC Penny Tula Handbags UK.
Represented the company at major international leather goods fairs in Germany.
September 1993 – September 1996: LOHIA Enterprises, New Delhi as Assistant Sales Manager reporting to Managing Director October 1996 – June 2000: AIRCEL DIGILINK Limited, Kanpur as Area Sales Manager reporting Circle Operating Officer