Mirolla Aziz
Fremont, CA ***** (***) *** - **** ******@*******.***
Education
Bachelor of Science: Managerial Economics
Bachelor of Arts: Communication June 2020
University of California, Davis
Dean’s Honors List Fall Quarter 2017
Relevant Experience
Sales Associate
Uline Shipping Supplies, Fremont, California June 2019 - Sep 2019
Managed accounts with less than 10k sales and secured $65k in sales after collective visits and helped to improve customer satisfaction by 15%
Applied working knowledge of negotiation tactics based on people’s behavioral differences through the DiSC personality course
Adapted to clients’ behaviors and to recognize clients’ communication needs to better assist them
Sales Associate June 2011 - June 2013
Domeco Motors {Family business}, Cairo, Egypt
Initiated sales and marketing deals in annual International Furniture Exhibitions: Le Marché, La Casa
Communicated with up to 25 prospective clients per hour in high-volume environment, answering their questions and making recommendations based on their expressed needs and preferences
Demonstrated a dedicated commitment to customer service by following up with potential new customers after events to set up further appointments and to gauge their satisfaction with products
Secretary
Fellowship of Coptic Club University Students (F.O.C.C.U.S Club), UC Davis Sep 2017 – June 2020
Provided reminders and updates to leadership team in order to streamline communication
Recruited prospective members via social media and in-person in order to increase club engagement
Coordinated social events for club members and delegated event tasks to colleagues
Leadership Experience
Sports Camp Program Coach/ Events Planner Nov 2015 - Present
Christ In Sports, Hayward, CA
Coordinate meetings and events to facilitate team building and fellowship strengthening
Supervise a team of 55 coaching staff during camp activities and organize camp game sessions
Take ownership of multiple projects at the same time to organize sports ministry’s events
Research and analyze data for project planning to finalize and classify best opportunities
Spearhead and debrief experiential learning games for team of 12 players throughout year program
Troop Master/ Member
Girls Scouts of America (Hayward, CA)/ Saint Mark Scouts (Cairo, Egypt) Oct 2007 - Present
Direct and train a team of 12 members annually help them strategize to better perform their roles
Discuss resource requirements, risks and potential issues throughout the life of the project
Lead role plays to teach possible problem-solving techniques
Resolve any team disputes, misunderstandings through persuasive negotiated conversations
Skills
Microsoft Office Suite (Excel, Word, Power Point, Outlook)
Fluent in Arabic, English, few French