Manager Sales Consultant
Resume:
CURRICULUM VITAE
NTSWAKI SELINA
MONDI
Address **** *** ****** & Tshirela Street
Thokoza
Alberton
1426
Email: ***********@*****.***
Contacts: 067-***-**** / 082-***-****
PERSONAL DETAILS
Surname Mondi
First names Ntswaki Selina
Date of Birth 04/12/1977
Gender Female
ID Number 771**********
Cell number 067-***-****
Alternative number 082-***-**** / 068-***-****
Home Language IsiZulu
Other Languages Sesotho, Setswana, IsiXhosa
Marital Status Divorced
Health Status Good
Nationality South African
Drivers Licence Code 10
Criminal Record None
Address 7874 Tshirela Street
Thokoza
1426
EDUCATIONAL QUALIFICATION
High School Attended Buhle Buzile Secondary School
Highest Grade passed Grade 12
Subjects Passed IsiZulu, English, Afrikaans,
Communication in English
Advanced Mathematics
Intergraded Mathematics
Post Matric Training
Year 2002
Institution EDL College
Training Provided Employment Foundation
Subjects Computer Courses
Comprising of
Introduction to ms Word
Excel
Internet
Year 2004
Institution Corner Stone HR
Training Provided Call Centre Course
Comprising of:
Practical Call Centre Training
Interview Techniques
Costumer Services
Handling Inbound & Outbound Calls
History and Development
Year 2005
Institution Comatech College
Training Provided Industrial Organisation & Planning
Comprising of:
Enterprising
Service Rendered by Commercial Banks
Year 2005
Institution Comatech College
Training Provided Means of Payment
Clerical Knowledge
Legal Aspen of Purchase &
Sale Fulfilment
Supervision in Industry
Comprising of:
Working Condition
Communication
How to Motivate Workers
Discipline
Leadership
Year Current
Institution Unisa
Training Provided Psychology
Comprising of:
Introduction to Psychology
Psychology in Society
EMPLOYMENT HISTORY
Year 2003
Company CAF Dulce
Position : Waiter
Duties Costumer Service
Taking orders & Telephonically
Preparing Meals
Stock Taking
Reason for leaving End of Contract
Year 2003
Company Stewards & Lloyds
Position Office Administration
Duties Filling of Documents
I.e. Arranging of all documents
Invoices and Statements
Receiving & Sending to the Respective Personnel
Reason for leaving End of Contract
Year 2005
Company Nedbank
Department Mass Market
Position Sales Consultant
Duties Promoting Bank’s products
Conducting presentations
Educating Clients about our Products
Opening of new accounts &
Costumer Services
Reason for leaving I moved to the Branch Network
Year 2007
Company Nedbank
Department Branch Network
Position Bank Admin
Duties Filling
Arranging of Documents &
Capturing of information in the system
Ordering of Stationary
Handling of Inbound and outbound calls
Year 2009 I moved to another Role
Position Banker Services and Sales
Duties Costumer Services
Resolving of queries
Ordering and Receiving of Cards & Cheques
Issuing of Cards & Cheques
I moved to another Role
Year 2013
Position Service Champion
Duties print of daily report
Making sure the branch is clean and in order
Monitoring if the corporate word rope is maintained
Directing client to the relevant queues
To help migrate the clients to Digital platform such as
SST, Internet, Cell Phone Banking,
Monitoring the service rendered to clients is done on time
Year 2016 I resigned
Reason for leaving Domestic Crisis
I am now done and past that stage, I am well rejuvenated and ready to pick up where I left in a corporate world. should I be given an opportunity like before I commit not to disappoint but will contribute immensely to the Vision, Mission and the Values of the Company like I did in the past.
As a team player I am able to work in harness with others to achieve the objective of the team and helping the branch in reaching its target and in optimizing the bigger picture of the Company at large.
REFERENCES
NAME RELATIONSHIP CONTACT DATAIL
1.Mr Bongani Mogane Manager (Nedbank) 010-***-**** / 083-***-****
2.Mr Simon Montle Manager (Nedbank) 072-***-**** / 074-***-****
3.Mr Bafana Mzizi Church Administrator 078-***-**** / 073-***-****
4.Mr Xolani Mlamla Manager (Game) 076-***-**** / 082-***-****
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