Customer Care Executive

Location:

Salary:

25000

Posted:

August 25, 2020

Manisha suvasia

Place-Uttamnagar west/NewDelhi

Email: *************@*****.***

Objective: A challenging carrier that stimulates my growth and professional to facilitate essence of achievement in life.

WORK EXPERIENCE:

1.COMPANY NAME : Padhan international Events and Entertainment as Event Coordinator

JOB ROLES :

Managing events and addressing potential problems that may arise.

Planning for potential scenarios that could impact the integrity of the event

Maintaining a working knowledge of the complex needs of a wide variety of events

DURATION : 2015 to 2018

2.COMPANY NAME : GLAZE TRADING INDIA PRIVATE LIMITED

as a Customer Care Executive

JOB ROLES :

Manage large amounts of incoming call

Build sustainable relationships of trust through open and interactive communication

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

DURATION : Oct 2019 to June 2020

SKILLS :

Excel skills plus proficiency on MS.Office such as MS Word,MS Powerpoint and Internet surfing

Knowledge of Travel agencies software such as AMADEUS

Good written and communication skills in English and Hindi.

INTERPERSONAL SKILLS :

Honest

Self motivated

Easily adaptable to the working situation

Confident and determined

Cooperative

Academic Qualification:

10th from C.B.S.E (2013)

12th from N.I.O.S (2015)

B.A from Delhi University (2015-2019)

PERSONAL DETAILS :

Civil status. : Single

Nationality : Indian

Hobbies : Believe in Meditation,Painting,Stitching, Music, Sports activities,Youtube.

DECLARATION: I do hereby declare that the above information is true to the best of my knowledge.