Air Force Manager
Resume:
Jacksonville, NC *****
***********@*****.***
Renee Snyder
Objective
I am seeking a part-time administration position. I recently resigned from a part-time Operations Clerk position for the Air Force after over five years.This was due to purchasing a home in North Carolina. I am looking for a customer service position (preferably) since this is my career passion.
Experience
Jan 2014-June 2019 Manatee Cove Marina Patrick AFB, FL
Operations Clerk
Customer service
Processed member applications
Updated member information including vessel paperwork in computer program and paper files
Maintained spreadsheet for boat storage
Ran a cash register
Processed member payments for dues and boat dockage
Filing
Monthly billing which included montly calls, emails and letters
Collections
There were many other tasks that I did during my employment at the marina
Sept 2010-Jan 2014
During this time period I tried being a stay at home wife.
Jan 2009-Aug 2010
Due to being laid off from Iron Mountain I was on unemployment during this time period.
Dec 2003–Jan 2009 Iron Mountain OSDP Springfield, VA
Branch Administrator
Maintained customer accounts and database
Monthly customer billing
Processed accounts payables
Prepared expense reports
Purchasing and procurement
Customer service
General administrative duties
Helped out in other departments
Processed new accounts and terminations
Customer invoice adjustments
Maintained ADT security logs
Scheduled all customer site visits and audits
Supported 3 supervisors, 2 managers and numerous account managers and sales persons
New Hire Paperwork
Detail Oriented and well organized
Expert in Microsoft Office, Outlook and Oracle
Aug 2001–June 2003 Virginia Youth Soccer Woodbridge, VA
Administrative Assistant
Accounts payable and weekly check runs
Maintained customer database
Processed customer payments (cash, credit cards and checks)
Customer service
Data entry
Filing
Dec 1999–Aug 2001 TNT Auto Sound & Security Capital Heights, MD
Office Manager
Scheduled installation appointments
Received customer payments
Accounts payable
Accounts receivable
Customer service
Ordered equipment and supplies
Invoicing
Dec 1997–Oct 1999 Fairfax Food Service Newington, VA
Shiftleader/Food Prep
Supervised 8 employees
Prepared fresh food for delivery to schools
Wedding catering
Employee reviews
May 1985–July 1997 United States Postal Service Merrifield, VA
Flat Sorter Clerk
Sorted 1500 pieces hourly
Made mail delivery deadlines
Safety Coordinator
Supervised 10 employees
Employee reviews
Education
TC Williams High School Alexandria, VA
General Studies
Northern VA Community College
Microsoft Office Certification
A+ Certification
Stratford University
Completed 3 years towards a Bachelor’s degree in Healthcare Administration
References
Attached
IRON MOUNTAIN
To Whom It May Concern
I would like to recommend Renee Hudson as a candidate for a possible position with your organization. Renee was employed as an Administrator with Iron Mountain from 2003 through 2009 and worked directly for me through 2007. Renee did an excellent job in her position and proved to be an asset to our organization. She has excellent verbal and written skills, is very well organized and works independently with little need for supervision.
During her time with Iron Mountain, Renee was responsible for providing administrative support for the Springfield branch. Renee was responsible for all aspects of office management including all accounts payable and receivable functions, invoicing over one thousand clients monthly.
Renee had excellent rapport with the many clients served by the branch and ensured that the branch ran smoothly. She was always willing to offer her assistance and maintained an excellent relationship with her fellow employees. She would be an asset to any employer, and I highly recommend her for any employment opportunity she chooses to pursue.
If you need any more information, please contact me at the number below.
Sincerely
Judith A Wallis
Administrative Supervisor
Iron Mountain Government Services
****.******@************.***
GOVERNMENT SERVICES, 20110 ASHBROOK PLACE. SUITE 100. ASHBURN, VA 20147
Professional References
Judy Wallis
Iron Mountain
Office Manager
Irving Sherman
Manatee Cove Marina
Manager
Cheryl Didier
United States Air Force
Co-worker
April Sherman
United States Air Force
Manager
Steve Waggoner
Manatee Cove Golf Course
Manager
Naomi Parrish
United States Air Force
Deputy Flight Chief
Personal References
Cathy and Gary Olivi
Crissi Ash
Amanda Tacina
Dr. Nermin Massoud
Medical Director, SPCA of Brevard
321-***-**** x275
8001 Research Way
Springfield, VA 22153
703-***-**** x256
January 23, 2009
Subject: Recommendation
Renee Hudson has been an employee of Iron Mountain, Inc. since December 2003. In this time, Renee has proven her strength in the area of customer service and as an administrative assistant. She has been a valuable asset to our company. Renee has great interpersonal skills, which have been demonstrated time and time again through numerous compliments from customer and upper management. Renee's flexibility and skills have been most clearly seen in the area of billing and invoicing. For the past few years, Renee has managed every aspect of the customer invoicing process for a base of over 1000 customers to include managing all required billing exceptions. Renee is a quick learner and has excellent computer and organization skills. Renee not only addressed customer issues but also every aspect of administrative functions from security and key card access to supply ordering and vendor set. In late 2008 the company began to transition to a centralized billing and administrative system which moved all such positions out of state. It was with much sadness that no local positions were available to Renee, as she has been a great asset to this company and will be sorely missed.
Sincerely,
Chris Kurucz
Iron Mountain
Operations Manager
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