Waseem Akhtar
**** ***** # *, ****** *-* Green Town, LAHORE
Cell: +92-345-*******, 033*-*******
E-mail: ************@*****.***
PROFESSIONAL SKILLS
A seasoned professional with contemporary knowledge and expertise of hospital administration and management.
Track record of development of support services departments including Housekeeping in line with international standards.
An expert in the development and implementation of departmental manuals, SOP’s and staff training programs.
ACADEMIC QUALIFICATION
Intermediate
WORKING EXPERIENCE
Oct,2015 To Dec,2017
Employer: Ghurkitrust teaching hospital
Designation: housekeeping supervisor
Jan,2013–sep,2015
Employer: R lone's housekeeping services
Designation: Manager housekeeping
Member of infection control committee.
Procurement of equipment for hospitalhousekeeping services department.
Developed training manuals for housekeeping departments covering all operational and safety aspects.
Designed job descriptions for housekeeping services staff.
Prepared housekeeping departmental correspondence according to international standards.
Designed and procured staff uniforms and fabric according to the hospital requirement.
Prepared departmental budget for year 2011/2012.
Prepared staffing requirements for the laundry department.
Developed laundry departmental P & Ps, SOPs.
17, Oct, 2011 to14 dec2012.
Employer: kulsum international hospital islamabad
Designation: senior housekeeping supervisor
Minimize start-up and operational budget.
Prepared job descriptions of housekeeping department.
Procured staff uniforms and fabric according to the hospital requirement.
Prepared departmental budget for every month..
Prepared staffing requirements for the housekeeping department.
Developed SOPs for housekeeping department.
May 2005 to sep 2011.
Employer: Shaukatkhanum Memorial Cancer Hospital Lahore.
Designation: supervisor housekeeping
The first international Hospital in Pakistan with 200 beds, 16 guestrooms and 3 F&B outlets.
As an opening team member run housekeeping operations.
Developed training manuals for housekeeping department covering all operational aspects.
Development of departmental SOPs for housekeeping .
Preparation and certification for ISO 9002.
Managed the operation of housekeeping in line with the ISO 9001.
Generated revenue from internal & external customers.
Prepare work schedule, assigns personal and elevate work performance.
Prepare records,reports,investors,statistics and written documentation.
Operates mechanical floor maintainers and vacuum etc carefully,avoiding any accident or damage
Inspect the areas for quality and quantity of work perform adherence to hospital standards
Trains personnel in use of equipment’s,cleaning techniques, detergents and chemicals.
Maintain the housekeeping equipment’s and check for the periodic maintenances.
Inspect the hospital areas and equipment’s for tear and initiate the maintenance requisition. Ensuring that the repair work is completesatisfactorily.
Enhance the professional and development through participation in educational program and current literature.
Perform a variety of general cleaning task to maintain patient rooms,bathrooms,offices,corridors,lobbies, and other assigned areas of hospital.
Maintains housekeeping equipment’s tools, carts and trolleys
SHORT TRAINING & CERTIFICATIONS
Infection control standard .
Quality Management System Certification of housekeeping Services.
Achievement certificate of team work from (PIMS)
Basic fire fighting course from (FASTC)
Waste management .
Work shop on safe disposal of Hospital waste.
Incinerator operation training certificate.
Customer care services .
Customer relationship management .
Teamwork &motivation .
Leadership and management skills .
Power thinker.
ADDITIONAL RESPONSIBILITIES IN PROJECTS
Prepare segregation of waste training for housekeeping and nursing staff