Manager Office
Resume:
Holly Wilson
Rockwall, Tx *****
EMPLOYMENT HISTORY
Senior Care Center Lake Pointe
Rockwall, Tx 75087
Business Office Manager
Resident Trust Fund PCC, all transactons, deposits and withdrawals
Resident bill paying
Monthly Hospice Billing
Preparation of Resident Medicaid applications
Monthly Occupany Report
Verification of Write Off of uncollectable debts
Monthly verification of resident MESAV for applied income, SimpleLTC to PCC
Posting of all Medicaid payments in PCC
Posting of all collected applied income in PCC
All Month End closing in PCC, saving of files, etc
Monthly Statement preparation and mailing
Monthly request for refunds, if any due to discharged residents
Monthly balancing of resident accounts with Dental company and check requests to pay dental that is adjusted thru residents applied income
Ridgecrest Healthcare & Rehabilitation Center
Forney, Tx 75126
Business Office Manager
7/2017-6/2019
Billing of Medicaid monthly Applied Income and Copay through TMHP
Resident Trust Fund RFMS, all transactons, deposits and withdrawals
Resident bill paying RFMS
Preparation of Resident Medicaid applications
Monthly Occupany Report
Verification of Write Off of uncollectable debts
Monthly verification of resident MESAV for applied income, SimpleLTC to AHT
Posting of all Medicaid payments in AHT
Posting of all collected applied income in AHT
All Month End closing in AHT, saving of files, etc
Monthly Statement preparation and mailing
Monthly request for refunds, if any due to discharged residents
Monthly balancing of resident accounts with Dental company and check requests to pay dental that is adjusted thru residents applied income
Life Care Center of Plano
Business Office Manager
3/2017-7/2017
Billing and closing of all Medicare and Medicaid claims
Resident trust fund RFMS
Resident bill paying RFMS
Collection of resident rent/applied income
Preparation of resident Medicaid applications
Monthly occupancy reporting
Daily census reports
Updating systems to reflect changes of resident payer source
Supervision of ABOM, payroll, new hires, vacation requests, sick days
Approval of supply ordering via ABOM
Setup and discharge of residents
Verification of pay source of new residents
Verification of Write Off of uncollectable debts
Brentwood Place Three
Business Office Manager
12/2013 – 3/2017
Resident Trust Fund deposits and withdrawals
Trust Fund Authorizations
Resident Cash Box oversight
Resident Applied Income
Building Petty Cash
Semi-Monthly Payroll (100+ employees)
Monthly Occupancy Report
Monthly NAR updating
NURSYS
Paying of Resident bills from trust fund
Monthly OIG Report
All HR paperwork for Building new hires
professional license verifications, SSI checks and Employability checks
Checking and submitting of all New Admit paperwork to Corporate Office
Submission of Employee Accident Reports
Purchasing of all office supplies
Retention of Trust Fund, Payroll and Resident files as needed
The Collinwood Nursing & Rehab, Plano TX
Business Office Manager
10/2012 – 12/2013
In charge of Operating Account, monthly AR
Resident Trust Fund deposits and withdrawals
Trust Fund Authorizations
Resident Cash Box oversight
Resident Applied Income
Resident Medicaid Applications
Semi-Monthly Payroll (100+ employees)
Monthly Occupancy Report
Posting of weekly Medicaid remits
Paying of Resident bills from trust fund
Verifying of Medicare and Medicaid eligibility for admits
OUTREACH HEALTH SERVICES
CDS DEPARTMENT
CDS BILLING COORDINATOR - 02/2011-10/2011 *
CDS CSR II - 10/2010-02/2011 **
CDS BILLING SPECIALIST - 03/2009-10/2010 ***
CDS SERVICE COORDINATOR - 10/2008-03/2009
CDS BILLING COORDINATOR *
Oversight of all client and client employee information into the agency computer system for billing purposes, Updates information as needed in a timely manner, Generates billing to TMHP, HMOs, and other vendors as appropriate, Reconciles billing with payroll, Conducts all necessary research on outstanding billings to determine the reason for non-payment,Reconciles any overpayment with TMHP. Assists in the overall flow of paperwork,
CSR II **
Responsible for entering client demographic information, employee information, and client budgets. The CSR II supports an individual case load of high profile clients by preparing quarterly budget reports, payroll, client records, and pre-hire criminal history checks as requested. The CSR II will manage the non-traditional CDS Contracts as assigned such as Area Agency on Aging (AAA) and the Veterans Administration (VA). The CSR II acts as an assistant to the office manager performing duties related to TWC Claims and account and coordination of monthly mailings.
CDS BILLING SPECIALIST ***
Oversight of all client and client employee information into the agency computer system for billing purposes. Updates information as needed in a timely manner. Generates billing to TMHP, HMOs, and other vendors as appropriate, reconciles billing with payroll. Conducts all necessary research on outstanding billings to determine the reason for non-payment. Reconciles any overpayment with TMHP, Assists in the overall flow of paperwork. Provides technical assistance and monitoring to ensure accuracy, completeness, and timeliness of paperwork.
Rockwall County Sheriff’s Department
Detention Officer
7/2004 – 7/2008
Rockwall County - Holding facility for inmates awaiting sentencing from Rockwall and surrounding jurisdictions. Detention Officers ensure the safety of staff and personnel while containing inmates in a humane and safe environment.
12/2003 – 08/2004
United Samsco Associates – Plano, Texas
SW Division, Project Administrator/Coordinator
HR Manager for 35 employees, including expense report/payroll input, background checks through ADP and facilitation of employee’s credit cards
In charge of purchase order tracking; Special Projects
Booking of weekly travel on-line for staff; Preparation of weekly schedule regarding on-going projects.
Daily contact with department leaders from Home Depot Buying Office
Daily Vendor contact requests; Coordination of all A/R for on-going projects
10/2002 – 12/2003
Agape Home Healthcare - Mesquite Texas
Administrative Assistant to CFO/CEO
Daily posting of revenue received from Medicare/Medicaid
Daily ICD-9 Coding of claims; Prepare monthly estimated earnings vs. actual daily/monthly revenue received
Daily Excel Spreadsheet reporting; Daily communication with physicians
Coordination of nurse’s schedules upon patient’s discharge to their home
Insurance Verification; Daily updating of client’s health charts
10/1998-10/2002
Accounting/Bookkeeping Services - Sunnyvale, Texas
Self-Employed/Owner
Client payroll and payroll reports, 1040 tax return preparation
Sales tax returns; Resume preparation
Web site creation; Computer setup, loading of software
Tax return preparation
07/1985-10/1998
Rick Hale CPA & Company - Garland, Texas
Systems Administrator/Bookkeeping
Preparation of weekly multi-client payroll
Data Entry of all client bookkeeping, approx 12000 ksph
Management and maintenance of Windows peer-to-peer network
Daily posting of accounts receivable – monthly billing - collections
Preparation of tax returns, sales tax reports, payroll reports
Ordering of all office supplies
Software Knowledge
Quicken, QuickBooks, Peachtree, 10-Key, Scanner/Copier, Timeslips, Timeforce payroll, Quest payroll, Medicare/Medicaid billing, SPARK, Internet Explorer, Microsoft Outlook, Word, Excel, PowerPoint, MS Word Project, TurboTax, Ceridian payroll, E-Time payroll, PACE InfoTrust reporting system, ADP payroll, ACT database, Ableterm, AFIS, Turnkey, Lacerte Accounting & Tax preparation, TMHP, State Of Texas Medicaid billing program, Superior Healthcare website, United Healthcare/Evercare website, Molina Healthcare website, IRA’s (Integrated Resources & Accounting System), Healthcare services software, AHT, Point Click Care, NetSolutions, ADT/Enterprise, Simple LTC, various payroll and accounting and billing software.
Education
Bryan Adams HS
Eastfield College
Collin County Community College
Personal References Available Upon Request
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