Degree in Bisnnes

MILAIZA RUIZ DE MACHADO

Orlando, FL ***** – 407-***-**** – ************@*******.***

PROFILE

Dynamic and results-driven Outside / Inside Sales and Territory Manager with extensive experience in communicating and coordinating activities for new and ongoing projects, competitive market share expansion, and customer relationship development. Well-versed in ensuring that delivery requirements and objectives are accomplished within specified timelines. SUMMARY OF QUALIFICATIONS

Bilingual Spanish-English Project Management Budget Administration

Proficient in Microsoft Office Establish work plans Supervising Experience

Advertising and Marketing Campaign Monitoring Communication Skills EXPERIENCE

Lead Teacher, Cranium Academy, Orlando, FL 2017- 2020

Managed a structured, stimulating classroom with responsibility in all areas of teaching

Planned, developed, and instituted educational activities that promote quality teaching in accommodate with Florida State teaching standards

Organized, planned and managed small events as kid’s parties and hospitality projects Administrative Manager, VJR Logistics & Transport, LLC, Orlando, FL 2015- 2017

Directed activities related to dispatching, routing, and tracking transportation

Planned, organized and managed the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements

Directed investigations to verify and resolve customer or shipper complaints

Served as contact persons for all workers within assigned territories

Implemented schedule and policy changes

Administrative Manager, Victor Jose Rodriguez, C.A, Barquisimeto, VE 2000-2015

Supervised over 15 retail associates, delegated goals to employees, managed portfolio of more than 500 clients

Worked alongside sales staff to determine best possible applications and prepared mock examples as samples

Maintained permanent inventory control

Trained new employees on sales and work floor processes

Ensured that customer complaints were handled tactfully, promptly, with genuine concern, and according to agreement’s guidelines

Coordinated with customers regarding order discrepancies, shipment shortages and transactional errors

Assisted with Floor Plan providers for payment processing and charges calculation

Evaluated all sales orders and ensure their accordance with the guidelines

Developed sales orders by managing product availability, quality and price options

Monitored procurement inventories and keep track of all supply dates and scheduled shipments

Collaborated with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives

Reported to General Manager and Vice President regarding the goals sales and working capital of establishment

MILAIZA RUIZ DE MACHADO

Orlando, FL 32832 – 407-***-**** – ************@*******.*** EDUCATION

Life Incl Variable Annuity (0214), Florida Department of Financial Services, Orlando, Florida

Child Development Associate (CDA), National Institute of Child Care Management, Orlando, Florida

UCLA University, Bachelor of Business Administration, Barquisimeto, Venezuela

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