Executive Customer Service
Resume:
CURRICULUM VITA
SUBRAMANIAN M
First cross Street, Puzhal,
Chennai – 600 066
Mail ID – ***************@*****.***
OBJECTIVE
To enrich and enhance my core abilities in an organization that offers challenges and growth in my professional career.
WORK EXPERIENCE
Since Dec2012 –Till Date
1) Working as a Warehouse Sr. Executive in BOXMAN LOGISTICS PVT LTD,CHENNAI
3PL Operation for HITACHI HOME & LIFE SOLUTIONS INDIA P LTD
JOB RESPONSIBILITIES
Co-ordinate with Customer for Month end inventory.
Submission of MIS reports on various factors.
Responsible for reverse logistics process.
Knowledge in stores activities and logistic activities.
Knowledge in Materials planning activities.
Effective handling of cycle count process.
Responsible inventory control in the warehouse Accurate and timely distribution planning.
For all door delivery shipment arrange Truck/mini Lorry for delivery.
Since Dec2010 –Dec 2012
2) Worked as a LOGISTICS Executive in ACCEL FRONTLINE LTD, CHENNAI
JOB RESPONSIBILITIES
Week and Month MIS & Reporting.
Providing single point contact to the customers.
Handling Dealer executives and souring new business.
Send Daily report to BM.
Since June2009 –Dec 2010
3) Worked as a CS @ Operation Executive in GAMMON LOGISTICS LTD, CHENNAI
JOB RESPONSIBILITIES
Once receive information of incoming shipment, follow up with concerned Airline for arrival and arrange for delivery.
For all door delivery shipment arrange Truck/mini Lorry for delivery
Arrange payment for all collect shipments.
For Airport delivery shipments, follow up with clients for pick up
Maintain Incoming cargo register airline wise
Since May 2005 – June 2009
4) Worked as a CRM Executive for OVERNITE EXPRESS LTD, CHENNAI
JOB RESPONSIBILITIES
Individually handing Major clients (Royal Sundaram, HSBC PINMAILER, HDFC CHEQUE BOOKS )
Sending the Daily feed, Delivery updating, Pending & MIS reports the to Client.
Organizing for Timely delivery of high value and sensitive shipments like Credit Cards and Cheques and updating on the time to the Client.
Follow up and closer of the NDR Shipments.
Since June2003 – May 2005
5) Worked as a Customer Service for Prakash air freight (p) ltd, CHENNAI
From June 2003 – Feb 2005.
DIPLOMA IN COMPUTER TECHNOLOGY (2001 -2003)
Scad Gramodhaya Polytechnic College,
Triunelveli.
PERSONAL PROFILE
Father’s Name : S.MADASAMY.
Date of birth : 27th may 1985
Sex : Male
Marital Status : Married,
Nationality : Indian.
Languages known : Tamil & English.
De Declaration:
I hereby declare that the above mentioned are true to the best of my knowledge and belief.
DATE:
PLACE:
(M.SUBRAMANIAN)
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