Customer Care Officer

Bachelor of Art, English and Literary studies

Experience: 2 years

Experience: Immediately

Location: Ibadan & Oyo State

Abidemi Ogunse

I am Ogunse Abidemi Felicia. I love meeting people and I love interacting with them as much as possible. Having worked with Intellectual Farms as a customer care officer, I have learnt how to relate well with people and deal with stubborn customers in a calm way. I was appointed as the public relation officer at the Editorial Group during my service year, and this helped me more to address people politely. The post also helped me to get updates on necessary things and happenings so as to sensitize those who are not aware. I as well worked with sweet sensation as a Front liner officer, this position helped to shape me more on the proper way to work well with others, inculcating the team work proper. I'm a lover of fashion, food,and mixing of drinks[Mixologist]. I also love to explore, listen to news, get updates on happenings all over the world. Surfing the internet for new ideas and things that are beneficial is what I do not joke with.

About Me

No Experience

Intellectual Farms

Graduate trainee Customer Care Officer

Ibadan, Nigeria

2017-07-01 2017-10-01

I keep the customers data.

I followed up on customers need.

I receive calls from both existing and new customers. I listen to customers complaints and I make sure the company attend to them.

Sweet Sensation

Mid level Front liner Executive

Lagos, Nigeria

2019-10-01 Currently working here

I welcome customers.

Attend to the customers needs.

Satisfy the customers on what they want to get from the restaurant.

Work Experience

Ajayi Crowther University, Oyo.

Degree Bachelor of Arts. (B.A)

I am a graduate of Ajayi Crowther University. I studied English and Literary studies. I attended Masters International School then i proceeded to Anglican Girls Grammar School for my secondary education.

I obtained a certificate as an actor for participating in the school plays. I was in the school drama group for 3years. Education

Creativity And Arts. Customer Care Service

Food And Catering. Hospitality.

Job Skills

English

German

Language Skills

Editorial Group . Drama Group .

Public Relations Officer .Actor .

Associations

(E) ************@*****.*** (T) +234**********

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