Phone: +971-*****-****
E-mail: ********@*****.***
Web Profile: www.linkedin.com/in/njimape-ruth-372bbb107
Date of Birth: 25/08/1990
Location: Dubai, UAE
Work Experience: 9 years
Availability: 1 Month notice
EDUCATION
2017 Certification in Executive PA
Nadia Training Institute for Secretarial Studies – Dubai
2010 – 2014 Bachelor’s Degree in LLB Law
University of Buea - Cameroon
2010 Business Administration
Cambridge Institute of Professional Training - Cameroon
SKILLS
Interpreting administrative and operating policies and procedures.
Handling confidential information in the correct manner.
Superb typing, proofreading and grammar skills.
Knowledge of how to use office based computers and software.
Setting up filing systems.
Enforcing administrative policies in the workplace.
TRAINING
2018 ACEA – Training - Dubai
Advanced training for the Executive Assistant
OBJECTIVES
An analytical thinker with excellent problem-solving skills, attention to detail and a broad skillset in general administration, forecast and planning. A team player with a high level of self-motivation and ability to set and meet goals. Looking to develop and progress my skills within a challenging and diverse environment, in which I will be able to refine my competences and acquire new ones to achieve the goals & objectives I have set for myself.
WORK EXPERIENCE
Jun 2018 Client Account Manager (Operations)
Present The Executive Centre –DWTC-Dubai
Working hand in hand with the Operations manager to ensure the smooth day to day running of the center.
Supporting the IT department with Cisco phone setup, Salto key card activation, workstation electrical cabling and Ruckus Wi-Fi activation.
Serve as the lead point of contact for all customer account management matters.
Maintain a good relationship with customers, suppliers and arrange LPOs as required.
Collaborate with sales team to identify and grow opportunities within territory.
Communicating with clients to understand their needs and explain product value.
Resolving complaints and preventing additional issues by improving processes.
Jul 2017 Floor Manager/ Customer Service/ Receptionist
Jun 2018 Sentinel Business Centers - Dubai
Monitor work while maintaining an efficient rapport between floor employees and center manager.
Assist the sales team with providing viewing of units to prospective clients.
Handle Office Management tasks like parking and building access permits, arranging LPOs and petty cash handling.
Update all trade licenses, Ejaris, clients’ sheets, contact sheets and general filing.
Prepare reports to track performance of employees to enhance efficient annual evaluations.
Maintain efficient standard operating system for company and evaluate same.
Nov 2015 Customer Service / Corporate Sales
Jul 2017 Dubai international Driving Centre (Drive Dubai)
Conducting market research to identify selling possibilities and evaluate customer needs.
Assist the management team with scheduling training, tests and quality assurance.
Negotiate deals and handle complaints or objections.
Actively seeking out new sales opportunities through cold calling, networking and social media.
Achievements:
Enlisted 17 corporate clients to register their employees for driving lessons.
Played a huge role in forming the first tele sales team in the company.
May 2011 Personal Assistant to the CEO
Aug 2015 Peggy line Fashion – Cameroon
Produce documents, briefing papers, reports and presentations.
Organize travel itinerary, arrangements for visas, flights, transportation and hotel bookings for the CEO.
Handle payments for the CEO’s corporate and personal purchases.
Assist with organization of fashion shows, exhibitions and events.
Dealing with incoming e-mails, faxes, posts and often corresponding on behalf of the CEO.
Mar 2010 Project Assistant
Apr 2011 Buea Rural Council – Cameroon
Manage internal bill payments, invoices and LPOs for suppliers.
Assist the Project Managers and team to maximize productivity.
Organize and monitor schedules to ensure deadlines are met.
Supervise tasks assigned to project workers as instructed by the director.
Keep records of all information related to project for documentation, clarification and presentation to management.
Complete any necessary administrative tasks.
Ruth Fule Njimape