Admin HR
Resume:
Kirthika Poonguil
HR Generalist & Recruitment Specialist
E: ******************@*****.*** M: +971********* A: Emerald Apartment, Al Jaddaf, Dubai. Professional Experience
HR Specialist
Asia Holidays & Resort (Chennai, TN) APR’18 – Oct’19
Candidate selection and fulfillment for all open positions across the organization
Managed multiple engagements for mid senior and junior levels roles
Managed social media initiatives to attract targeted regional talent pool
Managed employee lifecycle from on boarding to exit interviews
Organized employee schedules, training requirements, hiring plans and internal HR communications
HR attendance management and month end payroll processing process
Assisted senior management in building HR policies and new hire strategy
Managed manual payroll processing for 50+ employees Senior HR executive - UK Staffing and HR Generalist Equiniti India PVT LTD (Chennai, TN) MAY’16 – MAR’18
Managed internal employee’s personal file in Microsoft AX systems by setting up new recruit records and maintained existing employee’s records
Involved in UK Recruitment for internal hiring. (permanent and contract roles)
Expertise in handling candidate profiles with British Citizenship, Tier-1, Tier-1 Dependent, Permanent Resident/ILR, European Citizen, Tier-2, Tier-2 Dependents
Worked closely with Hiring Mangers and line managers to steam line the hiring and on boarding process
Knowledgeable in recruiting for IT positions and services domain
Supported payroll team during high volume and completed the work in given timeline.
Process Advisor - (Document Management)
Barclays Bank (Chennai, TN) DEC’13 – APR’16
Assisted the team in the areas of talent management, employee recognition, performance management, employee coaching.
Handled escalation from the clients and employees and closed positively.
Suggested in policy creation and implementation on process to increase productivity in the team.
Resolved employee’s payroll queries and escalation through calls and email.
Processed data entry task using HR system with SAP in an accurate and timely manner, within agreed service level and targets as defined in the Service Level Agreement(SLA)
Conducted daily team huddle and managing workflow and resource planning within the team.
Involved in gathering the documents from employees on monthly basis and uploaded documents in SAP HR
Ensure maintaining standard quality level in the team and publish accuracy snapshot and productivity on daily operation.
Post hiring have processed in setting up the new starter in the SAP HR by creating personnel number before employees joins the organization.
Responsible for updating employee’s data change like Job change, Promotion, Grade, Location, Transfer, Benefit change and Salary or compensation management and Corrections in Employees personal information in SAP HR.
Managed Confidential Employee Data and processing necessary updates whenever required.
Provided training to advisors on SAP HR and process.
Processed Background Verifications as per the company policy.
Followed with the employees on the missing documents and on information approval requirements.
Identified and addressed any gap in performance or quality. Customer Care Executive (Escalation department)
Club Mahindra Holidays (Chennai, TN) DEC’11 – OCT’13
Holiday bookings management for members and non-members
Customer happiness and feedback management
Assisted team leader in managing complex escalations and customer retentions
Maintained month on month target achievements at 120%
Trained and on boarded new team members.
Involved in review meetings and provided feedback for process optimization
Conducted daily huddles and weekly review meetings with the team www.linkedin.com/in/kirthika-poonguil
Dynamic and Enthusiastic Human
Resources
Bachelors
Marketing
professional with
in Commerce
a
and
management seasoned
with an overall 9+ of years in
corporate work environments across
international markets.
Professional Strengths
Headhunting (international profiles)
Pre-employment screening
On boarding & documents
processing
Training and Development
Employee Relationship
Management
Employee records management
Payroll processing
Exit interview management
Strong in MS Office
Educational Qualification
Bachelors in Commerce with
Marketing Specialization (2011)
MOP Vaishnav College for
Women’s. Chennai, TN, India.
Recruitment Portals
Naukri
Monster
CW Jobs
Job Serve
MSTools
Words
Excel
PowerPoint
ERP Tools
SAPHR
Microsoft AX Dynamics HR
SIBEL
Languages
English
Tamil
Other Details
D.O.B - 22.04.1989
Nationality - Indian
Passport No - M1285456
Marital Status – Single
Current Location - Dubai
Joining Status - Immediate
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