Support Office

CAREER OBJECTIVE:

To succeed in an environment of growth and excellence which provides me job

satisfaction and self-development and help me achieve personal as well as organizational goals. To excel in my field through hard work, research, skills and perseverance. EDUCATIONAL QUALIFICATION:

• B.C.A (Computer Applications) – Ethiraj Womens College in 2017 with 82.3 CGPA. WORK HISTORY:

Programmer / Cognizant Technology Solutions/ Chennai Experience: 02/11/2017 – till date

Project title Data Centre Migration & Web java support Client Bayer

Duration Feb 2017 – Till date

Operating system/ Database Windows XP & 10,Oracle Tools & utilities WebLogic monitor, Remedy, Service Domain Retail & consumer goods

ROLES AND RESPONSIBILITIES:

Data Center Migration

• Designing test cases and scenarios

• Performing functional, end to end, smoke and regression testing.

• Understanding the Application and Business requirements.

• Remediation of issues during the migration window by troubleshooting along with multiple teams to fix the issues during cut over and hyper care window.

• Preparation of status report and publish it to the team.

• Involved in troubleshooting calls with different companies(Atos, Bayer Client) Web java support:

• Analyzing Production issue and provide immediate resolution to help business continuity, do root cause analysis and provide best permanent fix for the application as Production Support Analyst

• Coordinates with the client, business analysts and stake holders to articulate their ideas and perspective to enhance existing application and responsible to analyze the business requirements of the project and participate in design discussion.

• Designs and reviews code to detect deficiencies and/or consider enhancements.

• Mentor new team members technically and functionally to meet our customer needs. E-MAIL ID ********.********@*****.***

CONTACT 782-***-****

ADDRESS No 2/22, V.V Giri street,Kodungaiyur

. Chennai-118

RUTHMARY.A

aaaAALURI

• Analyzing application, performing required modification for impacted application, communicating with appropriate teams of these servers and helping them in modifying their effected Server Configuration.

• Coordinating with third party vendors to have their application migrated in new servers and to solve application error if any.

• Following organizational process of ticket creation and submit to get the servers on board and migrate applications from existing servers to new servers and do the required changes to run the application in new servers without any issue.

TECHNICAL SKILLS

OPERATING SYSTEM MS windows XP, windows 7, 8, Unix. PACKAGES MS Office 2007, 2010, 2011, 2016

LANGUAGES C, OOPS with C++, JAVA

DATABASES MySQL, ORACLE

WEB PROGRAMMING HTML,CSS

PERSONAL SKILLS

Dynamical and flexible to work in any environment.

Exceptional listening and mediating skills

Responsible attitude

Leadership skills

ACADEMIC CREDENTIALS

Web Designing course

PHP

EXTRA CURRICULAR ACTIVITIES:

Active Participation in all the extra-curricular activities at various fields held in college.

Member in RRC

Member in ROTRACT

STRENGTHS

Confident and Punctual

Zeal to learn new things

Commitment

Hard worker

PERSONAL DETAILS

Name Ruthmary. A

Nationality Indian

Date of Birth 25:10:1997

Father’s name Yesurathinam

Marital status Single

Languages known Tamil, English, Telugu

Hobbies listening music, Fine arts.

DECLARATION

I hereby declare that the above mentioned information is true to the best of my knowledge and belief. Place: Chennai

Date:

Yours Sincerely

(Ruthmary.A)

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