customer relation officer

*

AKINYEMI AGBOOLA OLATEJU

** ****** ******, *** *****, Shomolu, Lagos state

PHONE: 080******** E-MAIL: ****************@*****.*** Personal Data

Date of Birth: September 15, 1987

Sex: Female

State of origin: Ondo

Marital Status: Married

Objectives

Result oriented young lady with strong initiative and ability to perform well in a challenging environment that guarantees professional and personal development. Education

[2005 – 2010] University of Ado Ekiti, Ekiti State B.sc Industrial Chemistry

[1997– 2003] Maryland Comprehensive Secondary School, Ikeja, Lagos State Senior Secondary School Certificate

[1988 – 1997] Emily Nursery and Primary school, Ojota, Lagos State First school leaving Certificate

Work Experience

JANUARY 2020 – TILL DATE MASTERS VILLE SCHOOLS

POSITION : Customer Relationship Officer

Responsibilities

Answering phone calls and emails.

Responding to customer questions and complaints.

Walking customers through basic troubleshooting or setup processes. 2015-2019 TEDD stitches

POSITION: Administrative manager

Responsibilities

Coordinate business operations and work with clients.

Ensure the smooth and adequate flow of information.

Manage schedules and deadlines.

2

• Monitor costs and expenses.

2013-2015 Ariya Media and Entertainment Ltd.

POSITION – Customer service

Responsibilities

Relate with potential customers by answering product and services questions.

Suggest information about other products and services.

Maintain customers’ records by updating account information. 2011-2012 Ministry of Agriculture, Osun State [N.Y.S.C} 3

POSITION: Secretary

Responsibilities

• Maintain budget and purchase supplies for the office,

• Track inventory of office supplies.

• Maintain updated contact information for the ministry employees and suppliers

• Fulfil other secretarial duties as needed.

2008 Chemstar Paint Industry Nigeria Limited

(IT) Laboratory Apprentice

Responsibilities

Carry out tests assays to meet Standard Organization of Nigeria 2006 Neimeth International Pharmaceutical Plc Production and Quality Assurance Department

Responsibilities

• Actual participation in the production of wet and dry drugs.

• Collection of dry drugs for good manufacturing practices.

• Collection of wet and dry drugs for quality assurance assays. Other Trainings

2019 Lagos State Employability Trust Fund Programme (Machine Operator) 2012 Tsoule Academy decoration, event management and customer service 2012 Daystar Leadership Academy

2012 Maven school of interior decoration and design Skills

• Good Human Relation skills

• Innovative mind

• Ability to work without

supervision

• Effective communication skills

• Problem solving and analytical

skills

• Good team player and team

leader

• Ability to work under extreme

pressure

• Entrepreneurial spirit

• Strong presentation skills

• Good business and commercial

acumen

Hobbies

Innovative thinking, intelligent conversation, Watching movies, internet researching Referee

Will be provided on request

Contact this candidate