Customer Service Sales

Education

St. John’s University, Peter J. Tobin College of Business Queens, NY

Bachelor of Science Major: Accounting GPA: 3.4/4 May 2020

Achievements/ Honors Awards: Dean’s List, Advanced Regents Diploma, National Honor Society, Arista/Archon Member

Courses: Intermediate Accounting I, II, & III, Computer Program Fundamentals I & II, Finance, Law and Business, Marketing, Management I & II, Accounting Info System I & II, Intro to Data Structures, Federal Income Tax

Experience

CVS Pharmacy

Sales Associate

Operated the register with transactions, returns, exchanges, money orders, money grams, bottle recycle refunds, coupon verification, informing and enrolling customers into company program, and operated ACU machines.

Assisted in sales & answering questions about products, services, & merchandise

Stocked shelves, record inventory, clean & organize the store to make it presentable for incoming customers

Tax Care

Tax intern

Supported professional tax preparers & assist with general office duties

Prepared payroll statements, filing 945 federal tax forms, organizing receipts, & developing balance sheets

Hollister Co.

Brand/ Stock Associate

Customer service by promoting products and assist customers & observe non-verbal cues for service needs

Provided a clean & safe environment that prevented the loss of items & minimized risk

Maintained inventory by folding, sizing, check in-stock & present visual elements retained on the sales floor

Processed monetary transactions through a cash register & use USR guns to check inventory, scan pickups, drop-offs, & shipments while censoring items.

Student Conservation Association

Environmentalist Intern

Protected, enhanced, and restored national parks, cultural landmarks, & urban green spaces across NY

William Cullen Bryant Library

Librarian

Selected, developed, cataloged, & categorized library resources, and answered readers' inquiries.

Utilized library systems & specialist computer applications & promoted the library's resources to users

Community Service/Volunteer:

Academic Service Learning

Volunteered to teach non-natives how to read, write, and speak English

Senior Assistant

Volunteered to speak about Bryant High school at Brooklyn Tech High School and Spring 2016 helped assist incoming freshman during our school orientation.

Student Conservation Association

Removed invasive species around areas that were affected by Super-Storm Sandy

Global Kids Community Service Program

Taught students at John Jay University about worldwide environmental issues

Planted crops at Brooklyn Grange Farm rooftop to help stabilize the greenhouse environment.

Skills:

Speak English & Arabic

Customer Service (4 years)

Information Technology

Commercial Awareness

Proficient in Office Suite

Sales and marketing

Website designing

Mathematics

Cash Handling

Creativity & Innovation

Attention to Detail

Analytical reasoning

Queens, NY

Jan 2020-Apr 2020

Queens, NY

Oct. 2019-Dec. 2019

Queens, NY Sept. 2017-May 2019

Brooklyn, NY May 2015-July 2016

Queens, NY Sept. 2013-June 2015

Rego Park, NY Sept. 2016-Jan 2017

Queens, NY Sept. 2015-June2016

Brooklyn, NY Sept. 2013-June 2016

Queens, NY Sept. 2012-June 2016

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