Operations Manager

Mary Grace S. Batisla-ong

Blk. * Lot ** Landheightsville Subd.

Jaro, Iloilo City

*******.***@*****.***

cp#: +639*********

Job Objectives

To be able to work in an institution that can nurture my potentials to the fullest.

To be able to work in an institution in which I can enhance my abilities and capabilities and develop my interpersonal skills.

To obtain a position where my qualification can utilize to the fullest and further contribute to increase growth and productivity of the company.

Work Experience

POB Enterprises

Writer

August 2010 – December 2011

Write articles for the website

Make improvements

Advertise the website

Aesthetic Events Management

Research and analysis, Advertising and Promotional responsibilities

Develop Public Relations Activities

Brand Development

Mega English Online Incorporated

Tutor

April 2012 – August 2012

Teach English Language to Korean and Chinese Students

Make reports and give follow up work and activities

Conduct monthly evaluations

Asst. Team Leader and Tutor

August 2012- December 2012

Assist the Team Leader in all ways possible

Serve as link between the Team Leader and members

Ensure the efficiency of the team through activities and supplemental activities

Team Leader and Tutor

December 2012-January 2013

Serve as a liaison between members and Filipino Admin

Ensure the stability of members

Evaluate members and recommend them for trainings if needed

Head Trainer and Tutor

January 2013 – June 3, 2015(date of resignation)

TRAINING NEWBIES

- make the trainees aware of the Company’s Rules and SOP’s

- train applicants of all things that comprises the System Training

- coordinate with Training Officers for status of every trainee

- coordinate with Korean Admin for final interview of trainees

- coordinate with trainees about schedules for finalization

RETRAINING

- formulate training plan for re-trained tutors

- assess and evaluate tutors for re-training

INTERVIEW OF APPLICANTS

-conduct interview for assessment and evaluation of qualified applicants

Other Responsibilities:

-make daily reports for qualified applicants

-make daily reports for tutors under retraining

-Book Making, Advertising and Recruitment

OYM Marketing

October 2015 – May 2016

Virtual Assistant

Wow Guest Limited

Riverbank House, 1 Putney Bridge Approach, London, SW6 3JD

October 2015 – May 2016

Account Manager

-Email Campaign

-Facebook Strategy

-Report making

-Assists the boss in all ways possible

Private Tutor

June 2015 – December 2017

Teach English Language to Korean and Chinese Students

Make reports and give follow up work and activities

Conduct monthly evaluations

REED ELSEVIER PHILIPINES

October 2016 – December 2019

Costumer Solutions Specialist

Verification

Research

Qualifications and Skills

Bachelor’s Degree in Nursing

TESOL Certified English Teacher

Can work efficiently with less supervision

Hardworking and dedicated

Can speak American English fluently

Ability to read and communicate effectively in English

Skill in exercising initiative, judgment, problem-solving and decision making

Skill in developing and maintaining effective working relationships

Knowledge of human resource management practices including supervision and staff growth development.

Knowledge of computer, systems, and online applications

(REFERENCES WILL BE AVAILABLE UPON REQUEST)

Contact this candidate