Customer Service Sales

Michelle Lee Pomeroy Moore – 850-***-**** – Email Address – ********@*******.***

Skills

• Average typing speed of 45+ wpm

• 9+ years of cashiering & retail experience

• Basic knowledge of Copier & Fax Machine usage

• Extensive knowledge of Computers & Internet Usage

Education

Crestview High School (Class of 1998) Pensacola Junior College

1250 North Ferdon Blvd 1000 College Pkwy

Crestview, FL 32536 Pensacola FL 32504

Work Experience

Tom Thumb Stores September 2015 – August 2020

Hired to work the cash register, as well as stocking the store when needed, cleaning the store, which included the bathrooms. Work various shifts, first & second shift mostly.

Starting pay: $8.32 Current pay: $9.63

Burlington Stores August 2013 – July 2015

Hired as a cashier, to work the register & process purchases, returns as well as layaways. Also, assist in putting stock back out on the floor. Work various shifts, opening, midday as well as closing.

Starting pay: $7.92/hr Ending pay: $8.05/hr

Synergy Solutions February 2010 – July 2013

Worked for BOA Privacy Assist Retention, then BOA PA outbound sales. Transferred to Liberty National calling potential customers for insurance agents. Ended with Reed Construction Data, calling construction & construction-related companies to make sure RCD had correct & current information for them. Also occasionally worked political calls as well as inbound care calls for an at home school for the state of Arizona.

Starting pay: $7.75/hr Ending pay: $9.00/hr

Wal-Mart Stores June 2006 – October 2009

Sales Associate, the main task of running the fitting room. FR entailed answering phone calls that came into the store and directing them to departments, also helped customers in and out of the fitting room, & sort the returns to go back to the floor. Also was a backup cashier, worked Jewelry Counter, & as a Door Greeter.

Starting pay: $6.75/hr Ending Pay: $8.60/hr

Ross Dress For Less August 2005 – July 2006

Worked as a Sales Associate, worked to put the store together for the grand opening, & worked as a cashier as well as customer service desk/returns desk. At times as cashier worked as a person to give the fitting room breaks & also assisted in putting the returns from both the service desk & the fitting room away.

Starting pay: $7.00/hr Ending pay: $7.00/hr

West Corporation October 2004 – July 2005

Worked as a CSR for Cingular Wireless, including doing some minor technical support as well. Provided customers with assistance with billing issues, account corrections & additions of services.

Starting pay: $9.00/hr Ending pay: $9.00/hr

APCOA/Standard Parking March 2004 – August 2004

Worked as cashier/toll collector on third shift for Pensacola Airport's parking lots. Did nightly inventories of the parking lots after last flight had arrived & all passengers had left the premises.

Starting pay: $6.75/hr Ending pay: $6.75/hr

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