Administrative Assistant customer relations content creation

AYOH OMIDIRE OMOTUNDE

• Lagos State • +234********** •***************@*****.***

PROFESSIONAL SUMMARY

An individual that is confident, hard working, diligent, open-minded, and a professional with practical experience in client facing, administrative and customer experience roles. With proficiency in English, Portuguese, Spanish and Yoruba, I have sharpened my communication skills. I seek job opportunities that will allow me to contribute to the administrative and managerial sectors. Able to work well both independently and as part of a productive team, demonstrating self motivation and multi-tasking abilities. Determined, decisive, hardworking, willing and always ready to learn are also adjectives that qualify me.

SKILLS AND COMPETENCES

Equipped with administrative and management skills.

Equipped with multilingual skills in two international languages Portuguese, Spanish, and the native language Yoruba.

Excellent Interpersonal Skills.

Good communication skill.

Problem solving, critical thinking and proactiveness.

People management Skills.

Strong analytical and writing skills.

EDUCATION AND QUALIFICATION

National Youth Service Corp, Ogun State.

August 2019 - July 2020

Obafemi Awolowo University, Ile-Ife Osun State.

Bachelor of Science (B.Sc.) Public Administration (Second Class Upper Division), 2019

Institute of Public Administration of Nigeria (IPAN)

Membership Certificate. 2018

Certificado de Proficiência em Língua Portuguesa para Estrangeiros, Nigeria

Celpe-Bras - Grade: Intermediário Superior. 2015

Obafemi Awolowo University International School Ile-Ife, Nigeria.

West African Senior School Leaving Certificate, 2014

Escola Municipal Casa da Providência, Salvador-Bahia, Brazil, 2006

Escola Arthur Ferreira Machado, Salvador-Bahia, Brazil, 2003.

WORK HISTORY

Customer Relations and Media Staff, 08/2019 to 07/2020

Olumo Tourist Complex, Abeokuta, Ogun State

Remotely handled online correspondence for the Olumo Tourist Complex’s Media Department

Provided relevant information on travels to intending tourists

Responded to enquiries and resolved challenges facing intending tourists

Remotely worked with a team in promoting the Tourist Complex globally online

Bridged language gap for Portuguese and Spanish speaking tourists.

Industrial Trainee, 03/2019 to 07/2019

Lexican Investment Limited, Ile-Ife, Osun State

Collected and analyzed sales information for the Sales Department.

Prepared detailed monthly sales reports.

Served as internal auditor.

Worked in the Logistics Department.

Kept up-to-date records for the Books and Records Department.

Assisted in the creation of special company manuals.

Key Achievements

I created a company manual titled “Schedule of Duties”. This manual is a guide that has detailed explanations of all the duties, functions, roles and responsibilities of every department in the company meant to guide the staff of the company.

I was entrusted with the responsibility of internally auditing numerous sales and purchases statements of the company with Nigerian Breweries, international Breweries, Diageo and Guinness Nigeria.

ICT SKILLS

Microsoft Word, Excel, Powerpoint and Google Docs.

LANGUAGE PROFICIENCY

English (fluent)

Yoruba (fluent)

Portuguese (fluent)

Spanish (fluent)

HOBBIES AND INTEREST

Traveling, Reading, Researching, and Interacting with people.

Contact this candidate