Power Plant Customer Service
Resume:
Steven W. Licon III
Fresno, Ca, 93728
******.*****@*****.***
PowerPathway graduate, (# PP B 0613 BUW FRWIB FCC 9993)
I have strong communication skills, am able to work in high stress environments and achieve completed work under deadlines. Communicate thoroughly with employees and customers of all levels and backgrounds. I am positive, competent and self-disciplined with my safe work ethic. Ability to work independently or within a team to complete tasks in a safe manner, correctly and within the scheduled time.
PROFESSIONAL EXPERIENCE
Laborer,
City of Fresno, Fresno, Ca
6-30-2015 to present
I work in Code Enforcement as a Laborer on the tire team. We physically lift and collect waste tires for disposal. We accomplish our task by communicating with coworkers and community verbally, phone calls and email for scheduling, pick ups and inspections. I have experience with Code Enforcement, with recent completion of Caceo Code Enforcement training and my experience with Acela program.
Class A Driver License Work in all weather and terrains
Utility Worker, Power Operated Valves Mechanic,
PG&E Diablo Canyon, Avila Beach, Ca
4-25-2016 to 5-19-2016
9-16-2015 to 10-24-2015
9-15-2014 to 10-25-2014
I work at Diablo Canyon Power Plant installing and uninstalling power operated valves during outage. Performing valve inspections, maintenance, repairs, valve test and calibrations using hand tools, power tools and hydraulic tools. I worked on scaffolds, metal grade and from heights. I am competent reading work orders containing maps, diagrams and measurements in stressful environments. All of my responsibilities and work are carried out following Nuclear Reactor Commission and PG&E safety procedures which is intense because of the many work hazards which are nuclear exposure, confined space, fall hazards, crushing equipment, loud equipment, remote location, ect... This work is dangerous and focus to safety is critical at all times. I worked 72 hr. a week including weekends and nights. I work in a labor intense environment /Nuclear work and I moved to work at the power plant, so I am willing to travel.
Comprehend maps and work orders Class A Driver License
CPR and First Aid Certified Experienced Climber Confined Space
Competent with many Hand Tools, Rigging, Hydraulic Tools and Ladders
Nuclear Work Worked Extended Hours Lift over 100 LBS Work safely and remain focused Lockout Tag out S.T.A.R. stop think act review
J.H.A job hazard analysis Cranes, chain fall and come along 2 minute rule
Cashier/ Pharmacy Clerk,
Rite Aid Pharmacy, Fresno, Ca
9-24-2011 to 9-26-2014
I received and recorded customer data into a computer from emails, fax machines, phone systems and customers to be processed to fill their prescriptions. My responsibilities included collecting and managing payments for deliveries to in-home patients, requiring counting and accurately recording money, product, and prescriptions. Tasks required timely and accurate information to all pharmacies, by providing up-to-date information and meet established goals. I have the ability to use excel, word, and other computer programs while answering phone calls at the same time. I provided quality customer service while multitasking and completing assigned tasks. I also delivered drugs to/from pharmacies, as well delivery to patients whose health depend on and worked overtime to complete route. I can resolve conflicts quickly and to satisfy costumers needs while following procedure. I maintained a clean appearance and polite attitude regardless of how hostile an environment may become with a customer. I followed oral and written work orders as well as communicate oral and written work orders to a satisfactory level with all levels of management.
Customer service Resolve conflicts Work with the disable
Utility Worker,
PGnE Powerpathway, Fresno, Ca
4-01-2013 to 6-14-2013
Being a power pathway graduate I’ve obtain skills, knowledge, training and development for the next generation of utility worker. The program created opportunities in progress for people like me who want to build a future for themselves and a better California for us all. Power Pathway is a collaboration between local colleges, the public workforce development system and people like me who share a high level of commitment to establish career opportunities. We trained and practiced aspects of PG&E's electric and gas distribution and transmission operations, which included maintenance, construction, emergency response, planning, engineering and asset management. I have a strong dedication to working safely and a constant focus to my communication skills. Since graduating I’ve gained experience, knowledge and qualifications which are, PG&E Diablo Canyon nuclear power plant outage Utility Worker, PG&E Power Pathway Graduate, passed tests: Assessment Line worker Progression, CCVS, CBT, PTB, WOI and IST. Class A driver License, First Aid and CPR Certified, Hazardous Materials Incident Properness, Basic Electricity, Tool and Material Identification, 25 Competencies that PG&E Power Pathway requires for completion of training course and 11 Work Qualifications from PG&E Diablo Canyon nuclear power plant.
Utility Worker,
Vista Media/ Lamar Advertisement, Los Angeles, Ca
11-20-2007 to 9-16-2009
Worked within a team executing all requirements for the evaluation, coordination and operation of constructing billboard signs. I operated class A Vehicles, worked with various hand tools, worked at heights more than 100 feet and consistently lifted 100 pounds once daily. In heavy Los Angeles traffic I always observed scene safety at all times, which required I place proper traffic control signs for safety due to high amount of traffic and wear visual safety PPE. I am an experienced climber, have worked extended hours, operated a crane, diesel truck, bucket truck, and forklift. I've used trenching equipment, power tools and ladders. My starting position was in a warehouse and my responsibilities were documented and record shipping and receiving inventory with Microsoft Office programs. I used a forklift and pallet jack to prepare packages for shipping and receiving.
EDUCATION
Bridge to Utility Worker Power Pathway - 2013
Associates in Fire Science, Fresno City College - 2007
Firefighter Academy Class 27, Fresno City College/ Sanger Fire Dept. - 2007
Bullard High School - 2002
REFERENCES
Ana Manzula
Senior Specialist
Development and Resource Management Department
Code Enforcement Division
City of Fresno
Howard Lacy
Housing Program Supervisor
Development and Resource Management Department
Code Enforcement Division
City of Fresno
Feliciano DeLeon
Lead Worker
Public Works
City of Fresno
Dennis Laughlin
Light Equipment Operator
Public works
City of Fresno
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