Sales Customer Service

Yanneli Talamantes

Sales and marketing professional with 8 years of experience in customer service, sales, account and relationship development. Experienced in Insurance needs, maintaining good relationships with clients, planning, promoting, and execution of Home/Auto/Flood/Commercial Insurance needs. Bilingual in Spanish. 8404 Swiss Ln Houston, Tx. 77075 832-***-**** talamantesyanneli@*****************@********.*** WORK EXPERIENCE

Daniela DanielaAgency Soto Insurance Agency — Agency Producer/ CSR Popeyes PopeyesChicken Chicken — Shift Leader/ Cashier EEDDUUCCAATTIIOONN

Cesar CesarSchool Chávez High School

04/2011 to 10/2019, Houston, Tx.

Increased sales by 10-15%

Sold Home/Auto/Commercial/Flood Insurance.

Customer Service Representative (bilingual)

Managed multiple lone phones. Face to face contact with customers. Managed accounts and resolved issues in regards to their Insurance needs. 11/2019 to 07/2020, Houston, Tx.

Customer Service

Sales

Cashier

Manager

08/2005 to 05/2009

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