Shannon M.Ryan
San Diego,Ca.92105
****.*******.*@*******.***
Summary
Experienced in providing excellent service and support for; Front Desk, clientele, guests,students,parents,family clients and customers. Very dedicated to providing quality service. Succeeded in building efficient successful relationships with fellow employees, management, customers, guests, clients, patients, patrons, students, teaching staff in office setting. While working alongside fellow Team members. Able to uphold company standards to help promote a positive view on the industry. Established and maintained excellent relationships to ensure higher number of repeat clients and customers. Helpful and resourceful. Demonstrated proficiency in light Data Entry and in-depth knowledge of all merchandice or company services offered. Efficient in answering phones with proper phone etiquette with clear speaking eloquence . I have been a commission retail or phone sales associate and business owner of my freelance photography business. Art teacher background. Strong knowing for business sales and marketing. Taken trainings for business and ethics, security,Holistic alternative health practice including nursing, health and safety office training, cpr, able to accommodate patrons and children with special needs, Dementia,Alzheimer's,pathology, Upper and lower body kinesiology And working with the Blind.
Experience
TMS Marketing
720 Gateway Center Dr. San Diego
Appointment setting for travel club company Call leads 60 to 100 calls a day to book them for a meeting over the weekend offer vacation packages as insentive I commission as a result of they show up. As I talk with the leads and potential clients over the phone I establish repore I input their Data and qualifications in GD connect system on the computer I pass booking slips to admin and do board report and record appointments scheduled.
Top appointment setting performer.
Sept 2019 – Present
May 2017 – Sept 2029
Apple One Employment Services
3937 Birch St, Newport Beach, CA 92660
May 2017 – Present
(Temp)Campus coordinator For The University of Phoenix
Front desk Reception in the student resource center assisting teaching staff and students. Greeted as well as preparing daily sign-in sheets and giving daily schedules and itineraries. Preparing computers for use Helping with faxing. Answering phones.
Key holder to opening and closing building as well as every classroom. classrooms kept them stocked with supplies also neat and tidy.
Livhome 2650 Camino Del Rio N Suite 203, San Diego, CA 92108
May 2015– Feb 2016
Offer any help or assistance with computers fax machines classroom scheduling. Order supplies. Data entry all sign in sheet for daily attendance teacher staff as well as students.
Caregiver CNA certified
Provided Excellent In-house care for elderly, disabled, special needs,Alzheimer's, Dementia or Blind clients.
Worked closely under Care Management And took care notes As well as assisting hospice. Transferring.
Assisted living by Doing chores Light cleaning cooking Running errands And driving clients to and from appointments. organized and arranged daily meds. Assistance with physical therapy. Took and recorded blood pressure.
* Welk group Soleil Communications Inc. Apollo LLC Oct 2013- Apr 2015
2851 Camino del Rio S # 300, San Diego, CA 92108
Telemarketing Telesales For Welk Resorts. Became management for Branson sector.
Offer incentive vacation packages Or gifts for touring Welk Resorts For potential timeshare buying Presentation.
Attended daily sales floor meetings. Data entry.Cold calling.Sales promoting for Welk Resorts Owner referral department and promotions Department.
Wyland Gallery Seaport Village
Seasonal tourist rush 6 months 2012
Art Gallery sales consultant
Sold Gallery Art bronze sculptures and paintings
Studied Art pieces to sell to Gallery visitors.
Greeted guests answered phones and questions hung and arranged pieces used lighting techniques in room showings for collectors. Competitive commission earnings environment was fast pace multitasking.
*Elite Show Services Security Guard Fluctuating income per event *Robinson's May Sales Associate and store Floater for 5 years till store closing *2005Nordstrom Sales Associate 2+years *Freelance Photographer 1996-current part time *YMCA Youth Leader 2 for South bay region at southwest middle school, Castle Park Middle and Macc Projects in chicano park art and photography assisted with homework and PE 2 years 4/22/08-6/15/10
Education
Castle Park High School class 2001
Mueller College Of Holistic Studies Eastern Western Medicine San Diego (August 2012-September 2014)
AA Degree San Diego City College Arts for transfer
Bachelors Degree in Science of Photographic Arts the Art institute 2002-2007 2 years San Francisco 2 years San Diego class of 2007
AA San Diego city college Nursing 2015-2018
BA Science of Nursing Northern Arizona University
Skills
Excellent Communication Skills Cooperative Time Management Skills
Excellent Customer Service teaching ability and client help and true satisfaction Highly Organized
Excellent, positive personality. Light Computer Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint),
Highly Adaptable Positive Attitude, Never
complain Punctuality arrive early to prepare Tolerance calm in stressful situations.