Manager Customer

SABIH UL HAQ

*** ***** **, **** #***

Etobicoke, M9R 1S5

Cell: 416-***-****

*******@*****.***

Objective: To secure a challenging career in an environment which provides opportunities to fully utilize my education and improve my knowledge.

Education:

Master of Commerce - Accounting,

University of Karachi, Pakistan

1989-90

Bachelor of Commerce, Major studies in Marketing, Business Studies

Accounting, Economics

University of Karachi,

1986-87

Work Experience

2019 Jan-to-date: Working as Billing Officer cum Account Receivable Specialist from last 16 months in a TRUCKING COMPANY.

Responsibilities:

omaintain up-to-date billing system

ogenerate and send out invoices

ofollow up on, collect and allocate payments

ocarry out billing, collection and reporting activities according to specific deadlines

operform account reconciliations

omonitor customer account details for non-payments, delayed payments and other irregularities

research and resolve payment discrepancies

ogenerate age analysis

oreview AR aging to ensure compliance

omaintain accounts receivable customer files and records

ofollow established procedures for processing receipts, cash etc

oprocess credit card payments

oprepare bank deposits

oinvestigate and resolve customer queries

oprocess adjustments

odevelop a recovery system and initiate collection efforts

ocommunicate with customers via phone, email, mail or personally

oassist with month-end closing

ocollect data and prepare monthly metrics

2010-to-2018: Working as Night Dispatcher in Dynevor Express

(Trucking Company)

Responsibilities:

oDevelop delivery routes and maintain contact with drivers throughout the day

oCultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes

oMonitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries

oReceive emergency and non-emergency calls and record significant information

oDispatch orders for deliveries Enter data in computer system and maintain logs and records of calls, activities and other information

oReceive or prepare work orders.

oCo-ordinate with the workshop regarding the fitness of trucks

oMonitor Temperature and fuel level of Reefer & Heater trailer

oPosts customer payments by recording cash and checks.

oUpdates receivables by totaling unpaid invoices.

GAS STATION ATTENDANT- (2008-2010) SUNOCO GAS STATION Rexdale / Martin Grove, Etobicoke, Station Manager was Mr. Malik Sadiq, Ph:647-***-****

Responsibilities:

oServed and worked with gas and petroleum product purchases of the customers.

oProcessed all payments on purchases, gas and other products, whether cash or credit.

oCount money in cash drawers at the beginning of shifts to ensure that amounts are correct for adequate change.

oCleaned and stocked shelves and counted inventory when necessary.

oMade receipts and bills for customers • Assisted customers with gas

Computer Skills:

Microsoft Word, Microsoft Excel, Microsoft Access, Oracle finance, Microsoft Windows XP, Quick Book, Xpert Solution

Driving Licence:

Valid G-Licence

References:

Furnished upon request

Contact this candidate